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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment that includes Microsoft Lync Server 2013. The internal web farm fully qualified domain name (FQDN) is webcon.contoso.com. You implement split DNS. Publicly issued certificates are used on the Front End servers and the Edge servers. ou need to ensure that Lync users are able to log in by using the Lync 2013 Windows Store app.What should you do?

A) Run the Set-CsPushNotificationConfiguration -EnableMicrosoftPushNotificationService $true cmdlet.
B) In the External Access Policy for each user, allow federation.
C) In DNS, enter the Service Location (SRV) record _sipinternaltls._tcp.contoso.com and the serving host ofsip.contoso.com.
D) In DNS, enter a CNAME for lyncdiscoverinternal.contoso.com that redirects to an address of webcon.contoso.com.

2. You support Microsoft Lync Server 2013 servers in your customer's company network. The network includes an Active Directory Domain Services (AD DS) domain and an Exchange 2010 organization. The company deployed a pilot Microsoft Exchange 2013 installation at one of its branches and moved the branch users' mailboxes to Exchange 2013. Lync users from the branch were configured to use the Unified Contact Store. Due to budget limitations, the company has decided to move the users' mailboxes back to Exchange 2010. Before you move the users' mailboxes, you need to change the users' properties. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Run the Set-CsUserServicesPolicy cmdlet once.
B) Run the Move-CsUser cmdlet for every user account.
C) Run the Test-CsUnifiedContactStore cmdlet once.
D) Run the Invoke-CsUcsRollback cmdlet for every migrated user account.

3. DRAG DROP You support Microsoft Lync Server 2013 servers for an international company. You enable the Enhanced 9-1-1 (E9-1-1) emergency notification feature for users in a New York office. The users report that Lync prompts them to enter a location. You need to configure Lync to populate location information automatically. Which three steps should you perform in sequence? To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.

4. You support Microsoft Lync Server 2013 servers in your customer's network.
The network includes wired and wireless networks.
The network is configured to support Microsoft Lync Mobile users who have mobile devices that are running Microsoft Lync 2010 for iPhone. Users of Lync 2010 for iPhone report that they are unable to receive push notifications when they are connected to the company's internal network. They are able to receive push notifications when they are connected to their cellular network. You need to diagnose why these users cannot receive push notifications. What should you do?

A) Run the Test-CsFederatedPartner cmdlet.
B) Run the Test-CsMcxP2PIM cmdlet.
C) Run the Test-CsPhoneBootstrap cmdlet.
D) Open a Telnet session to port 5223.

5. DRAG DROP
You are helping your customer perform a side-by-side migration from Microsoft Lync Server 2010 to Microsoft Lync Server 2013 Your customer's Lync environment currently includes the following:
-Lync Server 2010 Pool with two Enterprise Edition Front End servers
-Lync Server 2010 Mediation Server pool with one Mediation Server
-Lync Server 2010 Edge pool with one Edge Server
-Lync Server 2010 Audio/Video (A/V) pool with two A/V Servers
-Lync Server 2010 Monitoring and Archiving Server
-Lync Server 2013 Pool with three Enterprise Edition Front End servers and collocated Mediation Server pool
-Lync Server 2013 Persistent Chat server pool with two servers
-Lync Server 2013 Edge Server pool with two servers
-Two Session Initiation Protocol (SIP) trunks connected to Lync Server 2010 Mediation Server
-Two SIP trunks connected to Lync Server 2013 Front End Pool Mediation server pool Your customer moves a batch of users to Lync Server 2013. One user reports that when she escalates the IM conversation to an Audio/ Video conference with her colleague who is on Lync Server 2010, audio and video quality become choppy. She also reports that the bars change from green to orange to red. Users who are on Lync Server 2010 do not report any problems with audio or video quality. The Lync Server 2013 user reports that after a few minutes, everything starts working fine.You discover that the Lync 2013 user is using a home Wi-Fi connection. You start a Lync 2010 client on a test computer and sign in with a Lync Server 2010 test user account. You start a Lync 2013 client on a second test computer and sign in with a Lync Server 2013 test user account. You re-create the problem by using two test user accounts and collect the following information:
-log file from each client
-Lync events from each client
-log files from both Front End Server pools
-Lync Server event from Lync Server 2013 pool
-Network Monitor data on Edge Server
-Network Monitor data on the test computer that has Lync 2013 You need to analyze the logs and packet data to diagnose the problem. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)

Solutions: