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Exam Code: 132-S-708.1

Exam Name: Specialist: Avaya Voice Self-Service Design Elective Exam

Updated: Jul 26, 2026

Number: 77 Q&As with Testing Engine

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Avaya 132-S-708.1 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Specialist: Avaya Voice Self-Service Design Elective Exam
Exam Number:	132-S-708.1
Certificate Validity Period:	2 years
Real Exam Qty:	65–77
Exam Price:	USD 125–150
Exam Format:	Multiple Choice
Passing Score:	68%–70%
Exam Duration:	90–105
Related Certifications:	132-S-709.1 Specialist: Avaya Voice Self-Service Implement Elective 132-S-712.2 Specialist: Avaya Proactive Contact Solutions Design Elective
Available Languages:	English
Recommended Training:	Avaya Official Voice Self-Service Design Training
Exam Registration:	Pearson VUE Avaya Learning Center
Sample Questions:	Avaya 132-S-708.1 Sample Questions
Exam Way:	Proctored online or onsite via authorized testing centers
Pre Condition:	No mandatory official prerequisites; recommended experience with Avaya communication systems, IVR design, and telephony fundamentals
Official Syllabus URL:	https://www.avaya-learning.com/

Avaya 132-S-708.1 Exam Syllabus Topics:

Section	Weight	Objectives
Integration & Solution Design	20%	- Contact center and routing integration - Database and CTI integration
Performance, Monitoring & Troubleshooting	15%	- Diagnostics and fault isolation - Capacity planning and optimization
Dialog Designer & Application Development	25%	- VoiceXML and call flow design - Prompt, grammar, and speech recognition design
Avaya Voice Portal / Experience Portal Architecture	25%	- System components and deployment models - High availability and scalability design
Voice Self-Service Fundamentals	15%	- Telephony and call flow basics - IVR and self-service concepts

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