Avaya 2U00210A Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | APSS Unified Communications Online Test |
| Exam Number: | 2U00210A |
| Available Languages: | English |
| Related Certifications: | Avaya Partner Sales Specialist (APSS) |
| Exam Format: | Multiple choice (likely), Online proctored exam |
| Recommended Training: | Avaya Unified Communications training programs |
| Exam Registration: | Avaya Learning |
| Sample Questions: | Avaya 2U00210A Sample Questions |
| Exam Way: | Online exam (typically delivered via Avaya learning or partner certification platform) |
| Pre Condition: | No strict prerequisites publicly specified; recommended familiarity with Avaya solutions and enterprise communications concepts. |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 2U00210A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Unified Communications Solutions | - Collaboration and messaging solutions - Avaya UC product portfolio overview |
| Topic 2: Sales Positioning and Customer Scenarios | - Identifying customer requirements - Mapping solutions to business needs |
| Topic 3: Unified Communications Fundamentals | - Core concepts of unified communications - Business value and use cases |
| Topic 4: Deployment and Integration Concepts | - IP telephony and SIP fundamentals - Integration with enterprise communication systems |
Avaya APSS Unified Communications Online Test Sample Questions:
Question #1
Your client Claudine attended a local user's group meeting and heard about the mobile soft client. She wants to understand the positioning and use cases of the portfolio. What would
you tell her about one-X register Mobile Lite?
A. Provides a graphical user interface for a limited set of UC features on Communication Server 1000.
B. Provides a graphical user interface for EC500 or Extension to Cellular telephony features on Communication Server 1000 or Communication Manager.
C. Uses a free app to provide a graphical user interface for complete UC features on Communication Server 1000 or Communication Manager.
D. Uses a client server to provide a graphical user interface for a limited set of UC features on Communication Server 1000 or Communication Manager.
Question #2
Samantha has a client with an older Communication Server 1000. Although they are not interested in going to an Avaya Aura* environment today, she wants to get them to upgrade to release 7.6 so they could easily move to Avaya Aura@ in the future. She has come to you for assistance. What two client needs would help her justify an upgrade to release 7.6? (Choose two.) Need for:
A. A current conferencing or messaging solution such as: Avaya Aura@ Conferencing, Modular Messaging, and Avaya Aura@ Messaging
B. Support of 96X1 SIP endpoints on Communication Server 1000 SIP line gateway
C. The Call Center Elite application
D. An Avaya soft client to support remote and mobile workers.
E. Direct integration with Microsoft@ Lync
Question #3
DRAG DROP
With each release of Avaya Aura@ Messaging we are moving toward the goal of a single code base that addresses all of your client's needs. It is important to not only know the features but also the value they deliver your client. Click and drag the client benefit on the right to the corresponding feature on the left.
Question #4
DRAG DROP
Avaya Web Conferencing (AWC) offers both user and moderator features. Click and drag the benefit on the right to the corresponding feature on the left.
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: B,E | Question #3 Correct Answer: Only visible for members | Question #4 Correct Answer: Only visible for members |


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