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Exam Code: 6209

Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation Exam

Updated: Oct 17, 2026

Number: 53 Q&As with Testing Engine

6209 Free Demo download

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Avaya 6209 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Aura Contact Center CCT and Multimedia Implementation Exam 6209.1
Exam Number:	6209.1
Exam Format:	Multiple Choice, Scenario-based Questions
Related Certifications:	Avaya Aura Contact Center Implementation Avaya Certified Implementation Specialist
Available Languages:	English
Sample Questions:	Avaya 6209 Sample Questions
Exam Way:	Computer-based exam delivered through authorized Avaya certification testing platforms or training partners.
Pre Condition:	Basic knowledge of telephony systems, IP networking, and contact center concepts is recommended.

Avaya 6209 Exam Syllabus Topics:

Topic	Details
Topic 1	Interpret and resolve customer technical issues related to the products and components.
Topic 2	Uses proctored exams delivered via Pearson VUE Testing Centers
Topic 3	Demonstrate knowledge of the preparation required for the implementation

Reference: http://www.avaya-news.com/learning/docs/credentialnews/ACIS-ACSS_Credential%20Guide_8_27_12_V1.pdf?trk=profile_certification_title

6209 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 6209 exam dumps will include the following topics:

Installation
Implementation Validation
Implementation Preparation
Implementation Troubleshooting
Configuration

What is the duration of the 6209 Exam

Number of Questions: 60
Format: Multiple choices, multiple answers
Length of Examination: 90 minutes
Passing Score 67%

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