Appian ACA-100 Exam Overview:
| Certification Vendor: | Appian |
|---|---|
| Exam Name: | Appian Certified Analyst |
| Exam Number: | ACA-100 |
| Real Exam Qty: | 50 |
| Exam Duration: | 60 minutes |
| Related Certifications: | Appian Certified Developer Appian Certified Architect |
| Available Languages: | English |
| Exam Format: | Multiple choice, Scenario-based questions |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Exam Price: | $250 USD |
| Recommended Training: | Appian Documentation and Tutorials Appian Analyst Training Course |
| Exam Registration: | Appian Certification Portal Meazure Learning (Exam Delivery) |
| Sample Questions: | Appian ACA-100 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No formal prerequisites; recommended basic understanding of business processes and low-code concepts |
| Official Syllabus URL: | https://www.appian.com/services-and-training/certification/certified-analyst/ |
Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Software Development Lifecycle on Appian | 22% | - Testing strategies and UAT preparation - Change management and version control - Planning, analysis, design, build, test, deploy - Role of analyst in each phase |
| Topic 2: Introduction to the Appian Platform | 24% | - Agile delivery and application lifecycle - Design objects: Records, Sites, Reports, Interfaces - Low-code architecture and core concepts - Environments, deployment, governance |
| Topic 3: Requirements Gathering | 20% | - Stakeholder engagement and RACI matrices - Business rules vs process logic - Defining KPIs, SLAs, and Appian-ready specifications - Identifying automation opportunities |
| Topic 4: User Story Creation | 14% | - Story splitting and prioritization - Aligning stories to Appian components - Persona-driven design and user experience - INVEST criteria and acceptance criteria |
| Topic 5: Business Process Modeling | 20% | - Swimlanes, events, gateways, sub-processes - Designing for maintainability and scalability - BPMN 2.0 elements and notation - Appian Process Modeler best practices |
Appian Certified Analyst Sample Questions:
Question #1
The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?
A. Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request
B. Review the emails and attachments using trained artificial intelligence to extract order data information
C. Provide a task after the order email was received asking the team to check the order status and select the next step option
D. Prompt the order management team members with a task to create an order in the CRM platform
Question #2
You are translating a user requirement into a user story and need to ensure that the desired functionality will be delivered as expected.
What needs to be written into the user story to ensure it will meet the requirement?
A. Business value
B. Estimation of effort to develop
C. Test Script
D. Acceptance criteria
Question #3
Review the following project phase definition:
"A standardized agreement between Development Team and the Product Owner on what criteria a user story must meet in order for the team to consider it complete." Which option does this definition apply to?
A. Acceptance Criteria
B. Definition of Ready (DoR)
C. Definition of Done (DoD)
D. Value Statement
Question #4
Consider the below use case:
A third-party system needs to push information to Appian in real-time.
The information is processed in Appian and a case ID is returned.
The third-party system displays the reference case ID on the confirmation screen.
Which integration approach is most suitable?
A. Use message queues
B. Use FTP/SFTP
C. Use a web API-based integration
D. Use an integration object
Question #5
You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?
A. Appian Analyst
B. Product Owner
C. Sponsor
D. Scrum Master
Solutions:
| Question #1 Answer: B | Question #2 Answer: D | Question #3 Answer: C | Question #4 Answer: C | Question #5 Answer: B |


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