PDF Version DemoSAP C_C4C12_1811 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1811 |
| Exam Number: | C_C4C12_1811 |
| Exam Duration: | 180 minutes |
| Real Exam Qty: | 80 |
| Passing Score: | Approximately 60% - 65% |
| Exam Format: | Multiple choice, Multiple response |
| Certificate Validity Period: | Typically 3 years (SAP certification policy may vary by version) |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud SAP Customer Experience (CX) certifications |
| Available Languages: | English |
| Exam Price: | USD 550 (may vary by country/region) |
| Recommended Training: | SAP Customer Experience (CX) Training SAP Sales Cloud Learning Journey |
| Exam Registration: | SAP Certification Portal SAP Training and Learning Hub |
| Sample Questions: | SAP C_C4C12_1811 Sample Questions |
| Exam Way: | Online proctored or test center-based exam |
| Pre Condition: | No formal prerequisites required; basic understanding of CRM and SAP business processes recommended. |
| Official Syllabus URL: | https://training.sap.com/certification/ |
SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Master Data and Organizational Management | - Account and contact management - Organizational structure setup |
| Topic 2: Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Topic 3: Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
| Topic 4: Sales Processes | - Quote and order processing - Lead to opportunity management |
| Topic 5: SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Topic 6: Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators (KPIs) |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which work center can you request a production tenant from? (2 correct answers)
A) Service Control work center
B) Business Configuration work center
C) Data Privacy Management work center
D) Administrator work center
2. What must you define to enable upsell and downsel product recommendations in sale quotes?
A) Product groups
B) Product categories
C) Product hierarchies
D) Product lists
3. Where do you need to maintain the sales data flag to define an account team as sales area dependent?
A) Involved parties
B) Party determination
C) Customer role
D) Party role definition
4. You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this?
A) The employee is NOT part of the sales organization
B) The employee is NOT part of the sales team
C) The employee is NOT part of the sales org. unit
D) The employee is NOT part of the account team
5. Using rules in opportunity management, what is the prerequisite to determine the sales team?
A) A Party Role
B) A Territory
C) A Workflow
D) A Work Distribution
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: D |
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