HP Selling HP Imaging and Printing Supplies Sample Questions:
1. When might you get suspicious about a security label?
A) When there is no color-flip and motion feature
B) When the label is placed on the tear strip
C) When the label is on a value Inkjet cartridge
D) When the label has a quick response (QR)
2. Which statement is true regarding multi-pack ink cartridges?
A) They offer better value to customers who print a lot.
B) The customer can save over 30%.
C) They should only be sold to small-to-medium sized customers.
D) They are designed specifically for home users.
3. What characterizes the supplies product life cycle?
A) It is significantly longer than the product lifecycle of the printer (hardware).
B) It is shorter than the product lifecycle of a printer (hardware).
C) It is linked to the page coverage.
D) It is the same as the product lifecycle of the printer (hardware).
4. What is a counterfeit print cartridge?
A) Any HP cartridge that misleads customers because it is not sold according to the HP list price
B) A refilled HP cartridge produced by HP in China
C) A refilled cartridge that comes in fake HP packaging to mislead customers to think it is genuine
D) A remanufactured cartridge that comes from an unauthorized distributor
5. How can you find out if the HP Planet Partner program is available in your local area?
A) The HP Planet Partner is automatically included with every printer and only needs the HP PP driver to install.
B) The HP Planet Partner is available in every country around the world.
C) You can consult the HP Planet Partner section in SmartRecycle.
D) You can consult the HP Planet Partner program website.
Solutions:
Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
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