PDF Version DemoHP LaserJet Solutions Sample Questions:
1. A customer reports having difficulty connecting to a printer using a USB cable. What is the first troubleshooting step you should ask the customer to perform?
A) Confirm that other computers on the network can print.
B) Disconnect and then reconnect the printer.
C) Change the port settings in the printer driver.
D) Verify that the printer appears in the Windows Device Manager.
2. Certpaper.com has purchased a new LaserJet 8150 printer, which comes standard wtih two EIO slots and one FIR port. They want to use it on two networks having separate classes of IP Address and Subnet. How can the printer be used on both networks?
A) the printer will not be able to be used on both networks
B) a network sharer would be needed
C) two network cards would need to be used on the printer
D) a router would be required to make the two networks communicate
3. Certpaper.com has a Color LaserJet 1500 printer with no tool box installed on the PC. The printer has stopped working and the 'Go', 'Ready' and 'Attention' lights are on steady. What would you do to identify the cause?
A) Have the customer installs the drivers and check their status.
B) Inform the customer that they will not be able to check the issue and help them schedule a tech to come and isolate the issue.
C) Have the customer press and hold the 'Go' and 'Job Cancel' buttons to check the secondary error code.
D) Have the customer installs the Toolbox to check the error.
4. Which tool should customers use to check whether they can connect to a network printer?
A) Command prompt and ping command
B) Windows Printer Troubleshooter
C) Device Manager in the Administrator menu
D) Windows Task Manager
5. What is the first step to identify any paper jam condition?
A) Determine which of the printer clutches are slipping.
B) Identify where the leading edge of the paper stops.
C) Verify that all printer solenoids are operational.
D) Determine if the printer fusing assembly is functional.
E) Determine if the printer fusing assembly is functional.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: B |
We are confident about the products and aim to help you pass with ease. In case of failure, we will provide a no hassle full money back guarantee for the purchasing fee.
1343 Customer Reviews
Quality and ValueITbraindumps Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our ITbraindumps testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyITbraindumps offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.