ITIL ITIL4-DPI Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Value Stream Mapping: This section of the exam measures skills of Compliance Officers and covers the use of value stream mapping. It shows how identifying process inefficiencies and improving workflows can optimize the overall delivery of value.
|
| Topic 2 | - Planning: This section of the exam measures skills of Compliance Officers and emphasizes the principles of accurate planning. It ensures candidates understand how to define requirements and use proven methods to deliver results effectively.
|
| Topic 3 | - Continual Improvement: This section of the exam measures skills of Compliance Officers and explores the principles of continual improvement. It encourages the use of data, feedback, and structured practices to enhance services and adapt processes over time.
|
| Topic 4 | - Risk Management: This section of the exam measures skills of IT Service Managers and provides an understanding of risk management in IT services. It focuses on helping organizations anticipate, minimize, and respond effectively to potential disruptions or losses.
|
Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-strategist-direct-plan-and-improve-2695
ITIL ITIL4-DPI Exam Overview:
| Certification Vendor: | PeopleCert (AXELOS framework) |
| Exam Name: | ITIL 4 Strategist: Direct, Plan and Improve (DPI) |
| Exam Number: | ITIL4-DPI |
| Related Certifications: | ITIL 4 Foundation
ITIL 4 Managing Professional (MP)
ITIL 4 Create, Deliver and Support (CDS)
ITIL 4 Drive Stakeholder Value (DSV)
ITIL 4 High-velocity IT (HVIT) |
| Certificate Validity Period: | 3 years |
| Passing Score: | 28/40 (70%) |
| Exam Format: | Multiple-choice questions, Closed book, Scenario-based questions |
| Exam Price: | USD 350–500 (varies by region) |
| Real Exam Qty: | 40 |
| Available Languages: | English, Japanese, German, French, Spanish |
| Exam Duration: | 90 minutes |
| Recommended Training: | PeopleCert Official ITIL Training
AXELOS ITIL Guidance |
| Exam Registration: | PeopleCert Official Registration
ITIL Certification Information |
| Sample Questions: | ITIL ITIL4-DPI Sample Questions |
| Exam Way: | Online proctored exam or accredited test center |
| Pre Condition: | ITIL 4 Foundation certification required |
| Official Syllabus URL: | https://www.peoplecert.org/itil-4 |
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