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Exam Code: 133-S-713.4

Exam Name: Avaya Proactive Contact Solutions Implementation Exam

Updated: Jul 16, 2026

Number: 237 Q&As with Testing Engine

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Avaya 133-S-713.4 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Proactive Contact Solutions Implementation Exam
Exam Number:	133-S-713.4
Real Exam Qty:	60-65
Certificate Validity Period:	Not publicly specified
Exam Price:	Approx. $150 USD (varies by region/provider)
Exam Format:	Multiple Choice
Available Languages:	English
Passing Score:	70%
Exam Duration:	90 minutes
Recommended Training:	Official Avaya Proactive Contact Documentation Avaya Proactive Contact Implementation Training
Exam Registration:	Avaya Support Portal Avaya Learning & Certification
Sample Questions:	Avaya 133-S-713.4 Sample Questions
Exam Way:	Online proctored or at authorized testing centers
Pre Condition:	No mandatory prerequisites; recommended: hands-on experience with Avaya Proactive Contact Solutions
Official Syllabus URL:	https://support.avaya.com/certification/

Avaya 133-S-713.4 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Scripting, Reporting & Integration	15%	- Call scripting basics - Real-time and historical reporting - Integration with Avaya contact center solutions
Topic 2: Installation & Deployment	25%	- Post-installation verification - Software installation and setup - Pre-installation requirements and planning
Topic 3: Solution Architecture & Overview	20%	- System architecture and deployment models - Supported environments and compatibility - Proactive Contact platform components
Topic 4: Configuration & Administration	25%	- System configuration parameters - Call list management and data import - Dialing modes and campaign setup - User roles and access control
Topic 5: Maintenance & Troubleshooting	15%	- Log analysis and error identification - Routine system maintenance - Performance tuning and issue resolution

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