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1Z0-1037-20
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Exam Code: 1Z0-1037-20

Exam Name: Oracle Knowledge Management 2020 Implementation Essentials

Updated: Sep 02, 2026

Number: 72 Q&As with Testing Engine

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Oracle 1Z0-1037-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe products and categories
  • Use reports features
Topic 2
  • Explain Service Level Agreements (SLA)
  • Use Knowledge Advanced features
Topic 3
  • Use Knowledge Advanced Search Capabilities
  • Manage Knowledge Advanced Content
Topic 4
  • Explain response requirements
  • Explain the dashboard feature
Topic 5
  • Describe answers relationships
  • Classify reports
Topic 6
  • Use answer versioning
  • Knowledge Advanced
  • Use answers search
  • Modify answers
  • Explain views

Reference: https://education.oracle.com/oracle-knowledge-management-2020-implementation-essentials/pexam_1Z0-1037-20

Oracle 1Z0-1037-20 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle Knowledge Management 2020 Implementation Essentials
Exam Number:1Z0-1037-20
Related Certifications:Oracle Service Cloud Certifications
Oracle CX Service
Certificate Validity Period:18 months (may vary by Oracle certification policy)
Passing Score:65%
Real Exam Qty:55-60
Exam Price:245 USD
Exam Duration:105 minutes
Exam Format:Multiple Response, Multiple Choice
Available Languages:English
Recommended Training:Oracle University Knowledge Management Training
Exam Registration:Oracle Certification Portal
Pearson VUE Oracle Exams
Sample Questions:Oracle 1Z0-1037-20 Sample Questions
Exam Way:Online proctored or test center (Pearson VUE)
Pre Condition:No formal prerequisites required, but experience with Oracle CX Service or knowledge management systems is recommended.
Official Syllabus URL:https://education.oracle.com

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