PDF Version DemoAvaya 3000.3 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 / 3000-3 |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya IP Office Implementation Avaya SME Communications Solutions |
| Certificate Validity Period: | Retired since June 23, 2012 |
| Exam Format: | Multiple Choice, Scenario-based |
| Real Exam Qty: | 59 |
| Exam Price: | $125 USD |
| Passing Score: | 70% |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Pearson VUE Avaya Learning |
| Sample Questions: | Avaya 3000.3 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Troubleshooting | 10% | - Performance verification - Common issue resolution - Fault diagnosis and monitoring |
| Topic 2: Implementation & Configuration | 25% | - Licensing and feature activation - System setup, user and extension configuration - Call routing, ARS, trunk configuration |
| Topic 3: Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Data network assessment and integration needs - Existing PBX, dial plan, and telecom infrastructure |
| Topic 4: IP Office Hardware & Components | 15% | - Power options and hardware compatibility - Interface cards and endpoint support - Control units and expansion modules |
| Topic 5: Telephony & Messaging Applications | 15% | - Meet-me conferencing and CCR reporting - VoiceMail Pro and auto attendant - One-X Portal and user applications |
| Topic 6: Solution Design & Architecture | 20% | - Site topology, scalability, and capacity planning - Small Community Network (SCN) design - IP Office platform selection and sizing |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A. http://192.168.42.100:8080/inyama/inyama.html
B. http://localhost/CCRWebAgent
C. https://localhost/CCRWebAgent
D. http://192.168.42.100:8888
E. http://192.168.42.100/CCRWebClint
Question #2
The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?
A. Yellow 2 meter interconnect cables
B. An Uninterruptable Power Supply
C. A Standard 19" Rack
D. An IP400 Rack Mounting Kit
Question #3
A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.
A. Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B. Add the Client CLI information to the Incoming Call Route.
C. Enable CLI tracking
D. Add the ClI information to the Account Code.
Question #4
Click the Exhibit button.
A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?
A. Embedded Voicemail is not running properly.
B. You need to buy additional licenses
C. All cards may not be seated correctly.
D. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
Question #5
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A. Primary Server IP Address configured on the secondary server
B. Secondary VoiceMail Pr Server installed on the network
C. Backup Server IP Address configured on IP Office
D. License for the secondary VoiceMail Pro Server
Solutions:
| Question #1 Correct Answer: E | Question #2 Correct Answer: C | Question #3 Correct Answer: D | Question #4 Correct Answer: C | Question #5 Correct Answer: B,C |
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