PDF Version Demo500-052 Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Cisco 500-052 exam dumps will include the following topics:
- Operate a Cisco Unified Contact Center Express System 28%
- Design a Cisco Unified Contact Center Express System Deployment 32%
- Implement a Cisco Unified Contact Center Express System 40%
How to book the 500-052 Exam
These are following steps for registering the Cisco 500-052 exam. Step 1: Visit to Pearson Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Cisco 500-052 Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
Recertification
Since the validity period is 3 years, you have to complete recertification requirements for your Deploying Cisco Unified Contact Centre Express certificate to extend it for an additional three years from the date you recertify. The certification tracking system will help you keep track of the time period to rectify as it must be done before the certification expiration date. However, in the event you are unable to certify before expiration, you will have to repeat the entire certification exam process in order to regain its status. Additionally, you can also recertify by advancing to the next level of your desired certification or continuing education credits obtaining or even a combination of both.
Cisco 500-052 Exam Certification Details:
| Exam Name | Deploying Cisco Unified Contact Center Express |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Duration | 60 minutes |
| Number of Questions | 45-55 |
| Exam Registration | PEARSON VUE |
| Recommended Training | Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 |
| Exam Price | $300 USD |
| Exam Code | 500-052 UCCXD |
| Sample Questions | Cisco 500-052 Sample Questions |
Cisco 500-052 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Deploying Cisco Unified Contact Center Express |
| Exam Number: | 500-052 |
| Exam Format: | Multiple Choice, Simulations, Drag and Drop |
| Exam Duration: | 60 minutes |
| Passing Score: | Not publicly disclosed (approx. 70-75%) |
| Certificate Validity Period: | 3 years |
| Exam Price: | $150–$300 USD (varies by region) |
| Real Exam Qty: | 45-55 |
| Available Languages: | English |
| Recommended Training: | Deploying and Administering Unified Contact Center Express |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Cisco 500-052 Sample Questions |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | Basic knowledge of Cisco Unified Communications, IP telephony, and networking; 6+ months of UCCX experience recommended |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/uccxd.html |
Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Design a Unified Contact Center Express System Deployment | 30% | - Evaluate and recommend different configuration options - Identify available configuration and ordering tools - Perform customer capacity planning - Determine customer required features |
| Operate and Maintain a Unified Contact Center Express System | 30% | - Monitor system operations and performance - Perform basic user and agent administration - Troubleshoot common issues - Apply patches, upgrades, and license management |
| Implement a Unified Contact Center Express System | 40% | - Install Unified Contact Center Express software and hardware - Integrate with Cisco Business Edition 6000 - Use Application Editor for call flows - Configure system and provision users |
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