Avaya 6002.1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002-1 |
| Exam Duration: | 90–105 |
| Exam Price: | $125 USD |
| Passing Score: | 68%–70% |
| Available Languages: | English, Japanese |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Real Exam Qty: | 60–69 |
| Exam Format: | Multiple Choice, Multiple Select |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Implementing Avaya Aura Communication Manager R6.0 Avaya Aura CM Messaging Implementation |
| Exam Registration: | Avaya Learning Center |
| Sample Questions: | Avaya 6002.1 Sample Questions |
| Exam Way: | Proctored online or onsite at authorized testing centers via Avaya Learning Partner network |
| Pre Condition: | Recommended: Hands-on experience with Avaya Aura Communication Manager, basic networking knowledge, and familiarity with Avaya implementation tools |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 6002.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Aura Communication Manager R6.0 Installation & Deployment | 25% | - System Platform and WebLM licensing - Survivable remote and duplex configurations - Server platforms and templates - Software installation and upgrade procedures |
| Topic 2: CM Messaging Integration & Configuration | 20% | - Integration with Communication Manager - Voice mail features and call coverage - Mailbox and user provisioning - CM Messaging server installation |
| Topic 3: System Configuration & Administration | 30% | - SAT commands and system parameters - IP endpoints, DCP, and SIP devices - Media gateways and circuit packs - Trunk groups, signaling, and call routing |
| Topic 4: Maintenance, Monitoring & Troubleshooting | 10% | - Backup and restore procedures - Alarm monitoring and logging - Gateway and endpoint troubleshooting - Common fault isolation and resolution |
| Topic 5: Features, Protocols & Interoperability | 15% | - Integration with Session Manager and third-party systems - Shuffling, hairpinning, and media management - Encryption and security settings - SIP, H.323, and DCP protocols |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
Question 1
Which three procedures are used to determine whether a gateway with a survivable remote server has lost its H.248 link (connection) to the main (Primary) servers? (Choose three)
A. Execute the SAT command status media-gateways, to determine which media gateways are not registered to the main server
B. Execute the Communication Manager command display alarms, to see whether the No Service Timeout Timer (NSTT) has expired
C. Execute the Communication Manager command display alarms, to see whether the Link Loss Delay timer has expired
D. Execute the SAT command List media-gateway from the remote survivable server, to determine whether the media gateway is registered with a survivable server
E. Execute the command status H.248 line from the remote gateway, to determine whether the link to the main server is active
Question 2
Which circuit pack provides an IP Server interface in an Avaya G650 Gateway?
A. MM714
B. TN2342Ac
C. TN2312BP
D. MM711
Question 3
Which three commands are port of Avaya Aura CM_survRemote_Embed templates?
(Choose three)
A. CMM 6.0
B. Session manager
C. AES 6.0
D. CM 6.0
E. Utility services
Question 4
Hunt group number 99, with group extension 4199, is administered for messaging.
Which command needs to be executed at the SAT terminal to troubleshoot hunt group 99?
A. List trace hunt-group 4199
B. Shoe tracelog huntgroup 4199
C. View logs real time huntgroup 99
D. Display real time logs hunt group 99
Question 5
A customer needs to set up SIP integration on Communication Manager Messaging Application 6.0
What are three pieces of information that are needed to meet this requirement? (Choose three)
A. SIP domain
B. Transport Method
C. Signaling group number
D. Hunt Group number
E. Extension length
Solutions:
| Question 1 Answer: A,C,D | Question 2 Answer: C | Question 3 Answer: B,D,E | Question 4 Answer: A | Question 5 Answer: A,B,E |


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