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Exam Code: 6202.1

Exam Name: Avaya Aura(TM) Contact Center Implementation Exam

Updated: Jul 29, 2026

Number: 65 Q&As with Testing Engine

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Avaya 6202.1 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Aura(TM) Contact Center Implementation Exam
Exam Number:	6202-1
Available Languages:	English
Real Exam Qty:	65
Exam Price:	125 USD
Passing Score:	68%
Certificate Validity Period:	2 years
Related Certifications:	Avaya Aura Contact Center Administration Avaya Aura Contact Center Maintenance and Troubleshooting
Exam Duration:	90 minutes
Exam Format:	Multiple Choice, Multiple Select
Recommended Training:	Avaya Official Training: Implementing Avaya Aura Contact Center
Exam Registration:	Avaya Certification Portal Pearson VUE Registration
Sample Questions:	Avaya 6202.1 Sample Questions
Exam Way:	Computer-based testing (onsite at Pearson VUE centers or online proctored)
Pre Condition:	Recommended: Avaya Aura Contact Center Administration knowledge or equivalent practical experience
Official Syllabus URL:	https://support.avaya.com/certification/

Avaya 6202.1 Exam Syllabus Topics:

Section	Weight	Objectives
Troubleshooting and Maintenance	10%	- Common Implementation Issues - Log Analysis and Problem Resolution - Backup and Restore Procedures
Installation Process	25%	- License Activation and Management - Server Installation Procedures - Component Deployment Sequence
System Configuration	30%	- Security and Access Control Configuration - User and Agent Configuration - Call Flow and Routing Setup - Core System Configuration - Integration with Avaya Aura Communication Manager
Implementation Preparation	20%	- Network and Port Requirements - Hardware and Software Requirements - Architecture and Components Overview - Operating System and Database Preparation
Validation and Testing	15%	- Call Path and Feature Testing - Post-Installation Verification - Performance and Connectivity Checks

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