Nortel 920-337 Exam Overview:
| Certification Vendor: | Nortel Networks |
| Exam Name: | BCM50 Rls.3.0, BCM200/400 Rls.4.0 and BCM450 Rls.1.0 Sales |
| Exam Number: | 920-337 |
| Available Languages: | English |
| Related Certifications: | Nortel BCM Certification Track |
| Exam Format: | Multiple choice |
| Sample Questions: | Nortel 920-337 Sample Questions |
| Exam Way: | Proctored exam via authorized testing centers (historical, e.g., Pearson VUE or Prometric depending on region and period) |
| Pre Condition: | No formal prerequisites typically required; basic understanding of telephony or Nortel BCM products recommended |
Nortel 920-337 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Competitive Positioning | - Comparison with competing PBX and IP telephony systems - Differentiation of Nortel BCM solutions |
| Topic 2: Licensing and Deployment Concepts | - Deployment scenarios and scalability considerations - Basic licensing models for BCM platforms |
| Topic 3: Sales Positioning and Solution Selling | - Solution mapping for SMB and enterprise environments - Identifying customer requirements and business needs |
| Topic 4: Product Features and Capabilities | - Telephony, VoIP, and unified communications features - Voicemail, call routing, and system integration |
| Topic 5: BCM Product Portfolio Overview | - Core features and architecture of BCM platforms - BCM50 / BCM200 / BCM400 / BCM450 positioning and target markets |


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