PDF Version DemoSAP C-FSM-2601 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management |
| Exam Number: | C-FSM-2601 |
| Available Languages: | Korean, Portuguese, Chinese, Japanese, Spanish, English |
| Related Certifications: | SAP Certified Application Professional - SAP Field Service Management |
| Exam Format: | Multiple Choice, True/False, Multiple Response, Fill in the Blank |
| Passing Score: | 64% |
| Real Exam Qty: | 80 |
| Certificate Validity Period: | 5 years |
| Exam Price: | $550 USD |
| Exam Duration: | 180 minutes |
| Sample Questions: | SAP C-FSM-2601 Sample Questions |
| Exam Way: | Online proctored exam or at authorized testing centers worldwide |
| Pre Condition: | SAP recommends practical experience with SAP Field Service Management before attempting the exam. Familiarity with service management concepts and basic SAP navigation is beneficial. |
| Official Syllabus URL: | https://www.sap.com/certification/paths/c_fsm_2601.html |
SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Order Management | 26% | - Service Order Scheduling and Planning - Service Order Status Management - Service Order Creation and Processing - Service Order Assignment and Routing |
| Topic 2: Mobile Application | 20% | - Offline Capabilities - Mobile Checkout and Time Tracking - Real-Time Communication - Field Service Mobile App Features |
| Topic 3: Configuration and Integration | 16% | - SAP FSM System Configuration - API and Web Services - Integration with SAP ERP and CRM - Third-Party System Integration |
| Topic 4: Service Reporting and Analytics | 16% | - Service Performance Metrics - Reports and Dashboards - Custom Report Generation - KPI Monitoring and Analysis |
| Topic 5: Resource Management | 22% | - Travel and Route Optimization - Technician Management - Skill-Based Matching - Workforce Planning and Forecasting |
SAP Certified - SAP Field Service Management Sample Questions:
Question #1
What are the characteristics of a system with a clean core? (Choose the correct features) There are three correct answers.
A. Maintainability
B. Minimalism
C. Scalability
D. High dependency on customizations
E. Complexities
Question #2
Who provides strategic advice under the RISE with SAP Methodology?
Choose the correct answer.
A. SAP Community Members
B. Customer support representatives
C. Marketing specialists
D. SAP Expert Team
Question #3
Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.
A. Online reports are generated in the FSM cloud and returned to the client (mobile or web).
B. Offline reports are generated by the mobile device without needing a data connection to the FSM cloud.
C. All data required for an online report is read from the FSM cloud.
D. The data required for an offline report can be read from either the FSM Cloud or from the FSM mobile app.
Question #4
Which aspects are included in the core components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A. Customer loyalty programs
B. Integrated toolchain
C. Expert guidance
D. Best marketing practices
E. Standardized framework
Question #5
Customer use self-service through the portal and the chat assistant.
Choose the correct answer.
A. True
B. False
Solutions:
| Question #1 Correct Answer: A,B,C | Question #2 Correct Answer: D | Question #3 Correct Answer: A,B,C | Question #4 Correct Answer: B,C,E | Question #5 Correct Answer: A |
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