GAQM CHRM-001 Exam Overview:
| Certification Vendor: | GAQM (Global Association for Quality Management) |
|---|---|
| Exam Name: | Certified Human Resources Manager (CHRM) Exam |
| Exam Number: | CHRM-001 |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Related Certifications: | Advanced Diploma in Human Resource Management (ADHRM) |
| Certificate Validity Period: | Lifetime |
| Available Languages: | English |
| Exam Price: | 190 USD (voucher only); 210 USD (Premium Package) |
| Real Exam Qty: | 100 |
| Exam Format: | Multiple Choice Questions, Closed-book, AI-proctored online exam |
| Recommended Training: | GAQM CHRM Official E-Course |
| Exam Registration: | GAQM Official Registration |
| Exam Way: | Online AI-proctored, taken anytime anywhere within voucher validity |
| Pre Condition: | No mandatory prerequisites; completion of GAQM CHRM E-Course is highly recommended |
| Official Syllabus URL: | https://gaqm.org/certifications/management_certifications/chrm |
GAQM CHRM-001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HR Training for Non HR Managers | - Skills Inventory & Forecasting - Diversity, Privacy & Legal Issues - Compensation, Benefits & Discipline - Job Analysis & Descriptions - Interviewing & Candidate Evaluation - Employee Orientation & Training - Defining Human Resources - Termination & Exit Procedures - Recruitment & Selection Process |
| Topic 2: Talent Management | - Competency Framework & Assessment - Talent & Succession Planning - Compensation & High Potential Management - Retention & Engagement Strategies - Talent Identification & Development |
| Topic 3: Conducting Effective Performance Reviews | - Feedback & Communication Skills - Performance Management Process - Development Planning & Coaching - Review Preparation & Delivery - Goal Setting & Standard Definition |
| Topic 4: Conflict Resolution | - Types & Stages of Conflict - Conflict Resolution Styles - Communication & Active Listening - Constructive Resolution Techniques |
| Topic 5: Anger Management | - Understanding Anger & Triggers - Communication for Managing Emotions - Anger Control Strategies - Impact of Anger on Work & Behavior |
| Topic 6: Employee Dispute Resolution | - Root Causes of Process Failure - Initiating & Managing the Process - Peer Review Concept & Process - Role of the Review Panel |
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