PDF Version DemoSAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
1. You are executing the Lead to Cash end-to-end process for a discrete industry customer.
Which of the following subprocesses would you evaluate?
Note: There are 3 correct answers to this question.
A) Customer consent management
B) Warehouse management
C) Supplier contract management
D) Lead management
E) Campaign management
2. Which of the following definitions describes an extension in SAP Commerce Cloud?
A) It is an encapsulated functionality that can contain business logic, type definitions, a Web application, and back office configuration.
B) It is a personalization option that enhances the SAP Commerce Cloud standard logic.
C) It is a side-by-side app integrated within the SAP Commerce Cloud core component.
D) It is a prepackaged integration setup that enables SAP Commerce Cloud to integrate with other tools.
3. What are key components of the ABAP RESTful Application Programming Model?
Note: There are 3 correct answers to this question.
A) Event-Handlers
B) Java and Spring
C) Service Model Infrastructure
D) Core Data Services
E) Behavior Definitions
4. What are some of the features of SAP Commerce Cloud, integration extension pack?
Note: There are 3 correct answers to this question.
A) It is a coupled platform.
B) It delivers predefined integrations.
C) It is delivered as an SAP BTP service.
D) It is delivered separately.
E) It is only for SAP solutions.
5. Which routing rules for tickets or cases are offered by SAP Service Cloud?
Note: There are 2 correct answers to this question.
A) To a team
B) To a queue
C) To an employee
D) To an outbound channel
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: A | Question # 3 Answer: C,D,E | Question # 4 Answer: B,C,D | Question # 5 Answer: A,C |
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