PDF Version DemoSalesforce Certified Education Cloud Consultant Sample Questions:
1. During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
A) Contacts are private only to the record owner, and inaccessible to other users.
B) Contacts are at risk of ownership data skew, which may result in performance issues.
C) Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
D) Contacts are public to all users, potentially sharing sensitive data.
2. The director of finance needs a solution that aligns pledges and donations captured in Salesforce with Gift Entry Manager (GEM) with the institution's finance system.
Which solution should the consultant recommend to meet the requirement?
A) Use Salesforce Connect.
B) Install Accounting Subledger.
C) Install Outbound Fund Module.
D) Use the Bulk API.
3. A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud. The consultant has confirmed that Education Cloud can work in the customer's existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?
A) Setting
B) My Account
C) App Launcher
4. The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices. Prospective students communicate via SMS on their mobile devices, social media, and email.
Which solution should the consultant recommend?
A) Einstein Bots
B) Third-party app
C) Salesforce Maps
5. Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?
A) Use Chatter to publicly recognize early adopters.
B) Create a Slack group on the day of deployment.
C) Enable Salesforce Celebration in Path.
D) Send a sponsor engagement communication.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |
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