100% Genesys GE0-701 Guaranteed Success With Testing Engine

Exam Code: GE0-701

Exam Name: GCP7-System Consultant for Inboud Voice

Updated: Sep 27, 2026

Number: 100 Q&As with Testing Engine

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Genesys GE0-701 Exam Overview:

Certification Vendor:	Genesys
Exam Name:	GCP7-System Consultant for Inbound Voice
Exam Number:	GE0-701
Certificate Validity Period:	2 years
Exam Duration:	120 minutes
Exam Price:	$250 - $350 USD
Real Exam Qty:	90-100
Passing Score:	80%
Related Certifications:	GCP8-System Consultant for Inbound Voice GCP7-System Consultant Voice Platform (GE0-703)
Available Languages:	English
Exam Format:	Multiple Select, Multiple Choice
Recommended Training:	Genesys Engage: Inbound Voice Configuration & Administration Genesys SIP Server Core Concepts
Exam Registration:	Kryterion Webassessor Registration
Exam Way:	Online proctored or Onsite at Kryterion test centers
Pre Condition:	Recommended: Genesys Engage 7.x training, hands-on experience with Genesys SIP Server and Interaction Center
Official Syllabus URL:	https://www.genesys.com/education/certification

Genesys GE0-701 Exam Syllabus Topics:

Section	Weight	Objectives
Genesys Engage Inbound Voice Architecture	25%	- Network and Media Interfaces 1. SIP Protocol Integration 2. Media Resource Management - Core Platform Components 1. Message Server 2. SIP Server 3. Interaction Server 4. Configuration Server
Configuration and Administration	25%	- System Management 1. License Management 2. Backup and Restore 3. Logging and Monitoring - Object Configuration 1. DNs, Trunks, and Switching Points 2. Agent Groups and Roles 3. Access Groups and Permissions
Inbound Call Routing and Strategy	30%	- Routing Concepts and Strategies 1. Virtual Queue Configuration 2. Basic and Advanced Routing 3. Queue Management - IVR and Self-Service 1. DTMF and Speech Recognition 2. Interaction Designer Applications 3. Call Flow Logic
Troubleshooting and Optimization	20%	- Common Issues Resolution 1. Call Setup Failures 2. Media Quality Issues 3. Routing Delays - Performance Tuning 1. Throughput Optimization 2. Resource Utilization

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100% Genesys GE0-701 Guaranteed Success With Testing Engine