PDF Version DemoGenesys GE0-807 Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | System Consultant, Genesys SIP SERVER (GCP8 - SIP) |
| Exam Number: | GE0-807 |
| Passing Score: | Around 70% |
| Exam Duration: | 120 minutes |
| Related Certifications: | Genesys Certified Professional (GCP8) |
| Real Exam Qty: | 80 |
| Exam Format: | Scenario-based Questions, Multiple Choice, Drag & Drop (possible) |
| Available Languages: | English |
| Sample Questions: | Genesys GE0-807 Sample Questions |
| Exam Way: | Typically online proctored or authorized test center (Genesys certification delivery dependent on region) |
| Pre Condition: | Recommended experience with SIP protocol, Genesys Framework 8, and IP telephony systems. |
Understanding technical and functional aspects of Configuring Call Flows
The following will be discussed in Genesys GEO-807 exam dumps:
- Standard Inbound Operations
- Default Auto Attendant set of menus and operations
- Overview of Default Schedule
- Publish, import, and export a new Interaction Attendant configuration
- Manage Voice Prompts
- Queue Operations
- Structure of a Node
- Overview of Interaction Attendant user interface
- Recognize and use the files and storage structure used by the Interaction Attendant
- Email Operations
- Create and configure operations that comprise an Interaction Attendant menu
- Email Profiles
- Overview of Custom Profiles
- Overview of Default Profile
- Email Schedules
- Schedule Configuration
Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf
How to Prepare for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Preparation Guide for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Introduction
Genesys is an organisation with customer service and call centre technology for small and medium businesses. Genesys or Genesys Telecommunications Laboratories is a cloud and on-site company. The business has offices in Canada, Latin America, Europa, the Middle East, Africa, Asia and Australia and is located in Daly City, Californi- Established in 1990, Permira Funds and Technical Crossover Ventures recently acquired the Company in February 2012.
For organisations in more than 100 countries Genesys offers over 70 billion remarkable customer experience each year. Via Cloud and AI control, their technology connects every customer moment to marketing, delivery and service across every channel and enhances employee experienc- Genesys pioneered its Services expertise, improving customer faith and loyalty in every size company. Genesys is a leader in Services. This is allowed with Genesys Cloud, the all-in-one solution for rapid innovation and for scalability and versatility that is the world's leading public cloud platform.
Average Salary for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certified Professional
ICCE Engineer roles are in great demand nowadays. The average salaries of Genesys Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 exam certified professional in:
- Europe - 69,500 Euro
- India - 14,40,000 INR
- England - 67,000 POUND
- United State - 90,000 USD
Genesys GE0-807 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Media & Voice Services | - Media Server integration
|
| Installation & Configuration | - Integration configuration
|
| SIP Server Architecture & Overview | - Genesys SIP Server product overview
|
| SIP Protocol Fundamentals | - SIP and SDP basics
|
| Designing SIP Server Solutions | - Deployment design considerations
|
| Routing & Call Control | - Call routing logic
|
| Monitoring & Troubleshooting | - System monitoring
|
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