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Exam Code: HP2-E14

Exam Name: HP Service Sales Professional

Updated: Aug 09, 2026

Number: 60 Q&As with Testing Engine

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HP HP2-E14 Exam Overview:

Certification Vendor:	HP
Exam Name:	HP Service Sales Professional
Exam Number:	HP2-E14
Exam Duration:	90-120
Certificate Validity Period:	Retired
Real Exam Qty:	50-60
Exam Format:	Multiple Choice
Exam Price:	$100–$150 USD
Passing Score:	70%
Available Languages:	English
Recommended Training:	HP Service Sales Training (Legacy)
Exam Registration:	Prometric Registration (Historical)
Sample Questions:	HP HP2-E14 Sample Questions
Exam Way:	Onsite at Prometric test centers
Pre Condition:	No formal prerequisites; recommended 6–12 months of HP service sales experience
Official Syllabus URL:	https://web.archive.org/web/20131010012345/http://www8.hp.com/us/en/certification/exam-hp2-e14.html

HP HP2-E14 Exam Syllabus Topics:

Section	Weight	Objectives
Customer Needs Assessment & Solution Positioning	30%	- Match HP services to customer environment - Identify customer business and technical requirements
Service Sales Process & Value Proposition	25%	- Demonstrate service ROI and benefits - Sales methodology for HP services
Contracts, Licensing & Delivery Basics	20%	- Service delivery and fulfillment overview - Service contract terms and conditions
HP Service Offerings & Portfolio	25%	- HP service types and categories - Warranty and support services

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