Nokia NCM_20002021610 Exam Overview:
| Certification Vendor: | Nokia |
| Exam Name: | NCSS SDM ONE NDS OaM-TSH-16.0 |
| Exam Number: | NCM_20002021610 |
| Exam Price: | $170 USD |
| Related Certifications: | Nokia GS Certification Nokia Service Delivery Manager (SDM) Certifications |
| Real Exam Qty: | 60 |
| Passing Score: | 75% - 80% |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Choice, Scenario-based, Single/Multiple Select |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Nokia SDM ONE NDS OaM Training Course |
| Exam Registration: | Nokia Certification Portal Exam Registration via Pearson VUE |
| Sample Questions: | Nokia NCM_20002021610 Sample Questions |
| Exam Way: | Computer-based test (CBT) at authorized test centers or online proctored |
| Pre Condition: | Basic IP networking knowledge; familiarity with Nokia SDM ONE environment; recommended 6–12 months of hands-on experience |
| Official Syllabus URL: | https://www.nokia.com/certification/ |
Nokia NCM_20002021610 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Fault Management | 20% | - Common failure scenarios and resolution - Service recovery and restoration - Connectivity and data consistency issues |
| Topic 2: SDM ONE Architecture & Components | 25% | - Hardware and software requirements - System overview and deployment model - NDS core components and interfaces |
| Topic 3: Monitoring & Diagnostics | 20% | - Diagnostic commands and utilities - Alarms, logs and event analysis - Performance monitoring and metrics |
| Topic 4: OaM Fundamentals & Tools | 25% | - Operations, Administration and Maintenance concepts - OaM toolchain and access methods - Configuration management and backups |
| Topic 5: Security & Compliance | 10% | - Security hardening and audit procedures - User access control and authentication |
Nokia NCSS SDM ONE NDS OaM-TSH-16.0 Sample Questions:
1. What is the difference between Mass request and Batch request?
A) Mass request is used to execute one kind of operation on a range of subscribers, while Batch request may be different operations on different subscribers put in a single file and executed.
B) There is no difference and the names are used interchangeably.
C) Mass requests are executed over SFTP interface while batch requests are executed over SOAP interface.
D) Mass request is used only to search subscribers, while Batch request is used to modify/add/delete subscribers.
2. A batch request consists of many sub-requests. What is the maximum numbers of sub-requests possible in a batch request?
A) 50,000
B) 50,000 if batch request is executed over sftp interface. 20 when batch request is executed over SOAP interface.
C) There is no limitation.
D) 500.
3. "Unwilling to perform" maps to which LDAP error code?
A) 99
B) 52
C) 16642
D) 53
4. What should be upgraded first - OneNDS AEP or the application Front End?
A) Both can be upgraded together.
B) OneNDS AEP should be upgraded first followed by the FE.
C) It does not matter in which order the upgrade is done.
D) FE should be upgraded first followed by the AEP.
5. OneNDS16 Skip upgrade refers to which of the below statements?
A) Upgrade from OneNDS 9 SP2 to OneNDS 16.
B) Upgrade from OneNDS 9 Base to OneNDS 16.
C) Upgrade from OneNDS 8 MP7 to OneNDS 16.
D) Upgrade from OneNDS 8 MP8 to OneNDS 16.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D |


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