100% Nokia SDM_2002001030 Guaranteed Success With Testing Engine

Nokia SDM Certification - PS NSOP Sample Questions:

1. NSN have 2 customers in the same country that have agreed to a shared delivery model but request a low risk plan. Which option do you choose?

A) Start by having a single organisation to manage the preventative maintenance and other planned work then progress to include corrective maintenance.
B) Start by having a single organisation manage the corrective maintenance and progress to include preventative maintenance and other planned work.
C) Have one of the current organizations manage all corrective maintenance and the other all preventative maintenance and planned work. Later on put all works under single management.
D) Have the GDC directly manage the Field Operations using the Work Force Management Tools.

2. One of your Technical Support Engineer's has caused a major outage while carrying out a minor configuration change on an RNC. As the Technical Support Manager, what is the correct follow up action?

A) Assign RNC configuration changes to only Senior Technical Support Engineers to minimise the risk of recurrence.
B) Immediately inform the CT head so he can advise the customer that the issue has been resolved.
C) Reprimand the engineer and send a major outage report to the customer.
D) Ensure the engineer receives the required training to ensure the error is not repeated.

3. Which statements BEST describes how NwOps Solutions are put together?

A) It is mandatory that NwOps solutions must include shared delivery.
B) NwOps solutions must cater for the end-end business model of an individual Operator.
C) NwOps solutions cannot deviate from the Operations Model.
D) NwOps solutions must be part of a larger deal.

4. Which are the main CM interfaces?

A) FM, Care, NOC management, Field maintenance management, NPO.
B) FM, PM, NOC management, Field maintenance management, SM.
C) FM, PM, NOC management, Field maintenance management, NPO, customer and vendors.
D) PM, NOC management, Field maintenance management, NPO, SM.

5. Which main steps are required to set up an effective Change Management Process in an
Operational Delivery?

A) - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The change management process is documented and communicated to customer/subcontractor/internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
B) - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN and on the customer/subcontractor side.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
C) - The change Management process is discussed and approved by customer/subcontractor/NSN NwOps Delivery team.
- The change Management process is documented and communicated internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.
D) - The change Management process is discussed and approved by NSN NwOps Delivery team.
- The Operations Business Manager talks about the change management process with all relevant stakeholders internally in NSN.
- Follow-up mechanisms defined and agreed like risk/operational reserves, PCA process, CR Tool set-up.

Solutions: