PDF Version DemoWGU Principles-of-Management Exam Overview:
| Certification Vendor: | Western Governors University |
| Exam Name: | Principles of Management Objective Assessment (IAC1) |
| Exam Number: | IAC1 |
| Exam Format: | Objective Assessment, Multiple Choice, Multiple Response, Online Proctored Exam |
| Available Languages: | English |
| Recommended Training: | WGU Course Resources (Principles of Management) |
| Exam Registration: | Western Governors University Student Portal |
| Sample Questions: | WGU Principles-of-Management Sample Questions |
| Exam Way: | Online proctored Objective Assessment administered within WGU internal assessment system |
| Pre Condition: | None explicitly required; course is part of WGU degree program progression. |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees.html |
WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Business Ethics and Corporate Responsibility | - Ethical decision-making - Corporate social responsibility |
| Topic 2: Leading and Managing People | - Leadership styles and motivation - Communication and team dynamics |
| Topic 3: Foundations of Management | - Managerial roles and responsibilities - Management theory and evolution |
| Topic 4: Controlling and Performance Management | - Corrective action and feedback loops - Performance measurement and control systems |
| Topic 5: Organizing and Structuring Work | - Organizational structure and design - Job design and departmentalization |
| Topic 6: Planning and Decision Making | - Decision-making models and tools - Strategic and operational planning |
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
1. Why might a company choose to adopt an organic structure instead of a mechanistic structure? Choose 1 answer
A) It is less rigid and emphasizes flexibility.
B) It is more stable than a bureaucracy.
C) It has formal lines of authority.
D) It is efficient and controlled in a stable environment.
2. Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer
A) Liaison concept
B) Strategic relationship
C) Tactical strategy
D) Strategic triangle
3. What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer
A) Customer connection society
B) Customer association organization
C) Customer relationship management
D) Customer liaison policy
4. What is a common element of an effective diversity training program? Choose 1 answer
A) Completing a skills inventory
B) Building awareness
C) Analyzing feedback
D) Identifying informal networks
5. In which situation does religious preference inappropriately affect decision making? Choose 1 answer
A) An individual follows religious dietary restrictions while at work regardless of the religious beliefs of others.
B) A company allows two days off per year for religious celebrations to all employees regardless of religious affiliation.
C) A real estate agent uses her religious background as a basis for accepting bids on property that is for sale.
D) A manager refuses to participate in an event that conflicts with the manager's personal religious beliefs.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: C |
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