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Exam Code: 1Z0-1003-20

Exam Name: Oracle Field Service Cloud Service 2020 Implementation Essentials

Updated: Sep 10, 2026

Number: 135 Q&As with Testing Engine

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Oracle 1Z0-1003-20 Exam Overview:

Certification Vendor:	Oracle
Exam Name:	Oracle Field Service Cloud Service 2020 Implementation Essentials
Exam Number:	1Z0-1003-20
Available Languages:	English, Japanese
Exam Duration:	120 minutes
Passing Score:	68%
Real Exam Qty:	60
Certificate Validity Period:	Cloud certification policy; no fixed expiration
Related Certifications:	Oracle Field Service 2021/2022/2023/2024/2025 Certified Implementation Professional Oracle Field Service Cloud Service 2019 Certified Implementation Specialist
Exam Price:	USD 245
Exam Format:	Scenario-Based Questions, Multiple Choice
Recommended Training:	Oracle Field Service Cloud Implementation Training
Exam Registration:	Pearson VUE Oracle University
Sample Questions:	Oracle 1Z0-1003-20 Sample Questions
Exam Way:	Online proctored or at Pearson VUE test centers
Pre Condition:	No mandatory prerequisites; hands-on implementation experience recommended
Official Syllabus URL:	https://education.oracle.com/oracle-field-service-cloud-service-2020-implementation-essentials/pexam_1Z0-1003-20

Oracle 1Z0-1003-20 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain Duration and Travel Statistics and their parameters Describe Quota, Capacity and Booking Options
Topic 2	Describe the four types of custom properties and native system fields Resource Calendars
Topic 3	Describe Resource Types and Roles Create a Core REST API request Configure resources for Routing
Topic 4	Describe the various launch conditions Configure Quota Management for Capacity Areas Explain the usage of filters within OFSC
Topic 5	Describe the concepts of Work Skills and Work Skill Conditions Create a custom property
Topic 6	Configure a Work Skill and associated Conditions Fields and Custom Properties
Topic 7	Describe Activity Type Features Outbound Integration Channels
Topic 8	Configure OFSC Core Application display settings Describe the concepts of Work Zones

Reference: https://education.oracle.com/oracle-field-service-2020-implementation-essentials/pexam_1Z0-1003-20

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