PDF Version DemoAvaya 3000-2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications 3000.2 Exam |
| Exam Number: | 3000.2 |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Implementation Specialist (ACIS) Avaya Certified Support Specialist (ACSS) |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Recommended Training: | Avaya IP Office training courses Avaya SME Communications implementation/support training |
| Exam Registration: | Avaya Training and Certification Portal Avaya Learning Center (registration and course access) |
| Sample Questions: | Avaya 3000-2 Sample Questions |
| Exam Way: | Typically delivered via Avaya Learning / authorized testing centers or online proctored exams depending on region and program availability. |
| Pre Condition: | Recommended prior experience with Avaya SME solutions or completion of foundational Avaya implementation/support training (e.g., ACIS level knowledge). |
| Official Syllabus URL: | https://www.avaya.com/en/training-certification/ |
Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Installation and Configuration | - Initial system setup and provisioning - Trunk configuration (SIP / PRI / analog) - User, extension, and endpoint configuration |
| Topic 2: SME Communications System Overview | - Licensing and feature enablement concepts - System architecture and core components - Avaya SME portfolio overview (IP Office / SME solutions positioning) |
| Topic 3: Networking and SIP Integration | - Firewall/NAT considerations for VoIP deployments - IP networking fundamentals for SME systems - SIP trunk configuration and troubleshooting |
| Topic 4: Maintenance and Troubleshooting | - Software upgrades and patch management - System monitoring and diagnostics tools - Fault isolation and resolution procedures |
| Topic 5: Call Routing and Features | - Inbound and outbound call routing - Auto attendants and hunt groups - Voicemail and messaging services |
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question #1
A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)
A. Teleworker
B. Power User
C. Mobile User
D. Voicemail to Email
E. Email Integration Services
Question #2
Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)
A. Productivity Requirements
B. Above Physical Layer: Existing Data Network
C. Physical Layer: Existing Telecom Infrastructure
D. Line of Business application integration needs
E. Current PBX/Key System Features and Dial Plan
Question #3
A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A. IMAP
B. POP3
C. MAPI
D. HTTP
Question #4
A user with a 1608 IP phone complains that they are unable to make an international call. The phone has the letter "R" displayed in the feature status area and the user can dial other IP phone users. What has caused the problem?
A. The phone has been restricted by the administrator.
B. The phone requires a firmware update.
C. The phone has registered to a backup IP Office.
D. The phone is set to Do Not Disturb (DND).
Question #5
Where can you find information detailing which software versions are compatible with each other?
A. IP Office User Guide
B. The IP Office Installation Guide
C. The IP Office Technical Bulletins
D. IP Office Manager Help File
Solutions:
| Question #1 Answer: B,C | Question #2 Answer: B,C,E | Question #3 Answer: A | Question #4 Answer: C | Question #5 Answer: C |
We are confident about the products and aim to help you pass with ease. In case of failure, we will provide a no hassle full money back guarantee for the purchasing fee.
1182 Customer Reviews
Quality and ValueITbraindumps Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our ITbraindumps testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyITbraindumps offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.