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100% Avaya 31860X Guaranteed Success With Testing Engine

Exam Code: 31860X

Exam Name: Avaya IX™ Calling Design Exam

Updated: Oct 20, 2026

Number: 62 Q&As with Testing Engine

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Avaya 31860X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IX™ Calling Design Exam
Exam Number:31860X
Available Languages:English
Related Certifications:Avaya Solutions Architect
Avaya Implementation Engineer
Avaya IX™ Contact Center
Exam Format:Multiple choice, Scenario-based questions
Sample Questions:Avaya 31860X Sample Questions
Exam Way:Computer-based exam delivered via authorized Avaya testing platforms or Pearson VUE (availability may vary by region).
Pre Condition:Recommended prior experience with Avaya communication solutions and IP telephony concepts.

Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Topic 1: System Administration and Troubleshooting- Monitoring tools and logs
- Common deployment issues
Topic 2: Endpoints and Devices- Device provisioning and management
- IP deskphones and soft clients
Topic 3: Call Control and Signaling- SIP fundamentals in Avaya IX
- Call routing and dialing plans
Topic 4: Integration and Interoperability- Third-party SIP integration
- PSTN connectivity
Topic 5: Avaya IX Calling Architecture- Deployment models (on-premises / hybrid)
- Solution design principles
- Core platform components

Avaya IX™ Calling Design Sample Questions:

Question #1
A customer has provided the following requirements for a basic telephone user:
* Two line appearances
* Basic telephony
* "3 rings then cover to voice mail"
* No shared line appearances
* Cheapest telephone
* Possible low power requirements
Which telephone type would be a good choice for the basic user?

A. 9641
B. 9611G
C. J129
D. J179


Question #2
One of the requirements of a proposal you are working on, is the ability to query an Active Directory database for contact Information from the customer's Avaya 96XX SIP Phones.
To support this functionality, which component must be included in your solution?

A. A DHCP server
B. Avaya Aura Devices Services
C. Communication Manager
D. System Manager


Question #3
You are helping a new Sales Engineer learn about Avaya Aura survivability. If a branch that has only SIP devices and has deployed a Survivable Remote Communication Manager and Session Manager, the engineer wants to know what happens when the connection to the Avaya Aura core is down.
What are two things you would tell the engineer? (Choose two.)

A. The Core Communication Manager provides feature functionality.
B. The local SIP device cache provides feature functionality.
C. The Survivable Remote Communication Manager provides feature functionality.
D. SIP telephones fail-over to the Survivable Remote Session Manager.


Question #4
You are explaining to your customer that Avaya Aura Media Server (AAMS) has been adopted by Communication Manager, but Is not a direct replacement for media gateways.
Which two capabilities are supported by the Avaya Aura Media Server? (Choose two.)

A. Virtualization
B. V.150.1 (Modem-over-IP)
C. Basic media resource capabilities
D. TDM interfaces for digital, analog stations and trunks


Question #5
You are recommending the WAN link requirement per branch for a multi-location customer. The customer estimates the branch Inter-office communication use rate over the WAN to be one trunk per 20 branch users, and there are 460 users at each branch. You assume that after all header compressions have been applied, there is a 30% protocol overhead, and the G.729 codec being used provides 7.2 kbps.
How much bandwidth is needed for voice traffic on the WAN link for each branch?

A. 187.2 Kbps
B. 165.6 Kbps
C. 115.9 Kbps
D. 215.3 Kbps


Solutions:

Question #1
Correct Answer: D
Question #2
Correct Answer: D
Question #3
Correct Answer: C,D
Question #4
Correct Answer: A,C
Question #5
Correct Answer: C

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