PDF Version DemoAvaya 33160X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Workforce Engagement Support Certified Exam |
| Exam Number: | 33160X |
| Exam Duration: | 90–105 |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Real Exam Qty: | 60–71 |
| Exam Price: | 125 USD |
| Passing Score: | 68% |
| Exam Format: | Multiple Choice, Scenario-Based, Multiple Response |
| Related Certifications: | Avaya ACSS Portfolio |
| Recommended Training: | Official Avaya Workforce Engagement Training |
| Exam Registration: | Pearson VUE Registration Avaya Learning |
| Sample Questions: | Avaya 33160X Sample Questions |
| Exam Way: | Computer-based proctored exam (online or onsite at Pearson VUE centers) |
| Pre Condition: | Basic knowledge of Avaya Workforce Engagement solutions; recommended hands-on experience |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 33160X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Architecture and Solution Overview | 20% | - Avaya Workforce Engagement components - System architecture and interfaces - Deployment models and requirements |
| Administration and Maintenance | 25% | - User and system management - Monitoring and routine maintenance - Backup and restore procedures |
| Upgrade and Migration | 10% | - Post-upgrade verification - Upgrade planning and prerequisites - Migration procedures |
| Installation and Configuration | 25% | - Basic configuration and integration - Software installation and setup - Pre-installation checks |
| Troubleshooting and Problem Resolution | 20% | - Log analysis and diagnostics - System error identification - Resolution of common issues |
Avaya Workforce Engagement Support Certified Sample Questions:
Question 1
A technician is preparing for the slipstream installation in Avaya Workforce Engagement.Which twostatementsabout slipstream installation are true? (choose two)
A. Install the HFR package first, then thelatestWFO update package, as well as necessary stand-alone KBs in the sequence.
B. Install the WFO Update package, as well as necessary stand-alone KBs at the same time.
C. Install the Avaya Workforce Engagement base software,followedby the WFO update Package and the HFR package.
D. Install the Avaya Workforce Engagement base software,followedby the HFR Package.
Question 2
Which two statements about the Avaya Workforce Engagement database management Service account are true? (Choose two)
A. It is allowed to change the username after initial installation.
B. The password can be changed after the installation
C. The account must be defined within a workgroup
D. The account cannot be the same as the Management Service account
Question 3
The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal. What should be checked first?
A. That the beasvcX64.exe process didn 't reach the memory required
B. That the wlsvcX64.exe process didn 't reach the memory required.
C. That the security settings on Internet Explorer 11 allows Access to multiple servers.
D. That there is no connection via WIFI.
Question 4
The technician is configuring the Enterprise Manager.
Which statement is true about task that can be completed under Enterprise Manager?
A. It captures and processes events from server interfaces
B. It sets up recorder roles, which define the functionality of servers
C. It connects Recorder with the third-party system
D. Itassignscall buffer disk settings an logical drives to the contact recording environtment
Question 5
In an Avaya Contact Recorder Advenced (ACRA) solution, what are the three VoIP delivery recording types?
(Choose three)
A. SIPREC
B. Station-Side (Interception)
C. VoIP Gateway Recording
D. DMS
E. DMCC
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: B,D | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: A,C,E |
We are confident about the products and aim to help you pass with ease. In case of failure, we will provide a no hassle full money back guarantee for the purchasing fee.
1048 Customer Reviews
Quality and ValueITbraindumps Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
Easy to PassIf you prepare for the exams using our ITbraindumps testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
Try Before BuyITbraindumps offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.