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Exam Code: 6402

Exam Name: Avaya IP Office Implementation

Updated: Sep 01, 2026

Number: 63 Q&As with Testing Engine

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Avaya 6402 Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya IP Office Implementation 6402 Exam
Exam Number:	6402
Exam Duration:	60-90
Related Certifications:	Avaya Certified Implementation Specialist (ACIS) - IP Office Avaya IP Office Administration
Available Languages:	English
Exam Format:	Scenario-based questions, Multiple Choice
Passing Score:	70%
Certificate Validity Period:	2 years
Sample Questions:	Avaya 6402 Sample Questions
Exam Way:	Typically online proctored or authorized test center delivery depending on region
Pre Condition:	Recommended knowledge of basic IP networking and telephony concepts; familiarity with Avaya IP Office fundamentals is advised.

Avaya 6402 Exam Syllabus Topics:

Section	Objectives
Topic 1: Installation and Initial Configuration	- System setup and commissioning 1. Licensing and activation 2. IP Office Manager configuration basics
Topic 2: Maintenance and Troubleshooting	- System monitoring and diagnostics 1. Log analysis and fault isolation 2. Backup and restore procedures
Topic 3: IP Office System Architecture	- IP Office components and deployment models 1. Control Unit hardware and variants 2. Server Edition architecture overview
Topic 4: User and Extension Management	- User provisioning and administration 1. Extension assignment and numbering plans 2. User rights and profiles
Topic 5: Voicemail and Messaging	- Voicemail Pro configuration 1. Auto-attendant configuration 2. Call flow design basics
Topic 6: Trunking and Connectivity	- SIP and PSTN configuration 1. PRI/BRI configuration basics 2. SIP trunk setup and routing

Avaya IP Office Implementation Sample Questions:

Question 1

You can create additional VoiceMail Pro Administrator Types. Which three types are available? (Choose three.)

A. Advanced
B. Manager
C. Administrator
D. Standard
E. Basic

Question 2

Preferred Edition license enables four ports for use with VoiceMail Pro on an external server. What is the maximum number of ports for IP 500v2 that can be enabled with additional licenses?

A. 40
B. 30
C. 15
D. 20

Question 3

Which three types of IP trunks are supported in the IP Office? (Choose three.)

A. IPDECTline
B. SIP line
C. QSIG A protocol
D. H.323 line
E. QSIG B protocol

Question 4

When connecting a 1600 series IP telephone to an IP500v2, which license is required?

A. IP500 Public Worker
B. Avaya IPEnd Points
C. Privileged Edition
D. IP500 Data Networking

Question 5

Which Short Code type has the highest priority when dialing a number on an IP Office terminal?

A. User
B. System
C. Line
D. Route

Solutions:

Question 1
Answer: C,D,E

Question 2
Answer: A

Question 3
Answer: A,B,D

Question 4
Answer: B

Question 5
Answer: A

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