Avaya 6402 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office Implementation 6402 Exam |
| Exam Number: | 6402 |
| Exam Duration: | 60-90 |
| Related Certifications: | Avaya IP Office Administration Avaya Certified Implementation Specialist (ACIS) - IP Office |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-based questions |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years |
| Sample Questions: | Avaya 6402 Sample Questions |
| Exam Way: | Typically online proctored or authorized test center delivery depending on region |
| Pre Condition: | Recommended knowledge of basic IP networking and telephony concepts; familiarity with Avaya IP Office fundamentals is advised. |
Avaya 6402 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Installation and Initial Configuration | - System setup and commissioning
- 1. Licensing and activation
- 2. IP Office Manager configuration basics
|
| Topic 2: Maintenance and Troubleshooting | - System monitoring and diagnostics
- 1. Log analysis and fault isolation
- 2. Backup and restore procedures
|
| Topic 3: IP Office System Architecture | - IP Office components and deployment models
- 1. Control Unit hardware and variants
- 2. Server Edition architecture overview
|
| Topic 4: User and Extension Management | - User provisioning and administration
- 1. Extension assignment and numbering plans
- 2. User rights and profiles
|
| Topic 5: Voicemail and Messaging | - Voicemail Pro configuration
- 1. Auto-attendant configuration
- 2. Call flow design basics
|
| Topic 6: Trunking and Connectivity | - SIP and PSTN configuration
- 1. PRI/BRI configuration basics
- 2. SIP trunk setup and routing
|
Avaya IP Office Implementation Sample Questions:
1. You can create additional VoiceMail Pro Administrator Types. Which three types are available? (Choose three.)
A) Advanced
B) Manager
C) Administrator
D) Standard
E) Basic
2. Preferred Edition license enables four ports for use with VoiceMail Pro on an external server. What is the maximum number of ports for IP 500v2 that can be enabled with additional licenses?
A) 40
B) 30
C) 15
D) 20
3. Which three types of IP trunks are supported in the IP Office? (Choose three.)
A) IPDECTline
B) SIP line
C) QSIG A protocol
D) H.323 line
E) QSIG B protocol
4. When connecting a 1600 series IP telephone to an IP500v2, which license is required?
A) IP500 Public Worker
B) Avaya IPEnd Points
C) Privileged Edition
D) IP500 Data Networking
5. Which Short Code type has the highest priority when dialing a number on an IP Office terminal?
A) User
B) System
C) Line
D) Route
Solutions:
Question # 1 Answer: C,D,E | Question # 2 Answer: A | Question # 3 Answer: A,B,D | Question # 4 Answer: B | Question # 5 Answer: A |
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