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100% Cisco 642-785 Guaranteed Success With Testing Engine

Exam Code: 642-785

Exam Name: Maintaining Cisco Service Provider Quality of Service (MSPQS)

Updated: Aug 29, 2026

Number: 91 Q&As with Testing Engine

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Cisco 642-785 Exam Overview:

Certification Vendor:Cisco
Exam Name:Maintaining Cisco Service Provider Quality of Service (MSPQS)
Exam Number:642-785
Related Certifications:Cisco Service Provider QoS Specialist
CCNP Service Provider
Exam Format:Multiple choice, Simulation, Scenario-based questions
Exam Price:USD 300 (varies by region)
Certificate Validity Period:3 years (typical Cisco certification validity)
Available Languages:English
Real Exam Qty:40-60
Exam Duration:90 minutes
Recommended Training:CCNP Service Provider Learning Path
Cisco QoS Training (Cisco Learning Network)
Exam Registration:Pearson VUE Cisco Exams
Cisco Certification Registration
Sample Questions:Cisco 642-785 Sample Questions
Exam Way:Computer-based exam delivered via Pearson VUE testing centers or online proctored exam
Pre Condition:Recommended: CCNA or equivalent networking knowledge; Cisco Service Provider or CCNP-level experience is beneficial
Official Syllabus URL:https://learningnetwork.cisco.com

Cisco 642-785 Exam Syllabus Topics:

SectionObjectives
QoS Troubleshooting and Monitoring- Verification tools and commands
- Identifying QoS misconfiguration issues
Service Provider QoS Implementation- MPLS QoS and DiffServ tunneling
- MQC (Modular QoS CLI) framework
Policing and Shaping- Traffic shaping mechanisms and use cases
- Traffic policing concepts and configuration
QoS Fundamentals- Traffic characteristics and service requirements
- QoS models (Best Effort, IntServ, DiffServ)
Congestion Management and Avoidance- Congestion avoidance (WRED)
- Queuing mechanisms (LLQ, CBWFQ)
QoS Classification and Marking- Packet classification methods (ACLs, NBAR)
- Marking techniques (DSCP, CoS, IP Precedence)

Cisco Maintaining Cisco Service Provider Quality of Service (MSPQS) Sample Questions:

Question 1

Refer to the exhibit.

The service provider uses a three-class service provider QoS model (real-time, critical, best effort). The provider receives reports from a customer about poor quality on their multimedia conferences. The provider recently updated their profiles to include multimedia conferencing (af41) to their real-time class, which includes voice (ef). What are the two most likely causes of this problem? (Choose two.)

A. The class map for SP-REALTIME does not include the DSCP values for multimedia conferences and voice traffic.
B. The MPLS experimental 3 is in the SP-CRITICAL-DATA class, not the SP_REALTIME class.
C. The SP-REALTIME class should include mpls experimental 4, not 5.
D. The SP-CRITICAL-DATA class should not use random detect for multimedia traffic.
E. Multimedia conferencing is included in the SP-CRITICAL-DATA class.


Question 2

Refer to the exhibit.

You have implemented RFC 3270 Uniform mode in your MPLS network. A customer packet with the DSCP value of AF31 has been sent to the ingress PE router. The PE router has mapped the DSCP values into the MPLS experimental bits, but the policer has remarked the experimental bits of the top label. What will the DSCP value of the packet be when it leaves the egress PE router?

A. CS1
B. BE
C. CS3
D. AF31


Question 3

What three statements about WRED are true? (Choose three.)

A. Using WRED on the edge devices (CE, PE) is an effective method of implementing
congestion avoidance in the service provider network, because it avoids the congestion prior to reaching the core.
B. WRED employs a weighted method for determining which packets to drop to avoid congestion. Packets with a higher precedence are less likely to be dropped.
C. WRED should always be used in traffic classes that support a MIX of realtime UDP and TCP traffic.
D. WRED is a congestion avoidance technique.
E. Using WRED will necessitate a large number of dropped packets.


Question 4

A service provider will apply this policy at which of these interfaces?
interface Gi1/1 service-policy output SP-POLICY ! policy-map SP-POLICY class TRAFFIC-CLASS-1 police rate percent 20 conform-action transmit exceed-action drop priority ! class TRAFFIC-CLASS-2 bandwidth percent 50 queue-limit 800 ms random-detect exp 3 280 ms 490 ms ! class class-default queue-limit 500 ms random-detect exp 1 200 ms 350 ms random-detect exp 0 100 ms 200 ms ! end-policy-map ! class-map match-any TRAFFIC-CLASS-1 match dscp ipv4 45 ef cs6 match mpls experimental topmost 5 6 end-class-map ! class-map match-any TRAFFIC-CLASS-2 match dscp ipv4 cs2 af21 af23 af31 af32 af33 35 37 match mpls experimental topmost 3 end-class-map !

A. PE interface toward CE
B. P interface toward PE
C. CE interface toward PE
D. PE interface toward P


Question 5

A MPLS VPN customer reports poor VoIP call quality across the MPLS VPN. What could be the problem?

A. The service provider has assigned more than 33% of the interface bandwidth to the priority class.
B. The service provider is using RTP header compression on the high-speed core links.
C. The total end-to-end delay measured is constantly over 350 msec.
D. All the core links in the service provider network are using LLQ.
E. The service provider is using the Short Pipe mode rather than the Uniform mode.


Solutions:

Question 1
Answer: A,E
Question 2
Answer: A
Question 3
Answer: A,B,D
Question 4
Answer: D
Question 5
Answer: C

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