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70-271
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Exam Code: 70-271

Exam Name: Supporting Users and Troubleshooting a MS Windows XP OS

Updated: Sep 18, 2026

Number: 310 Q&As with Testing Engine

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Microsoft 70-271 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Exam Number:70-271
Available Languages:English
Exam Price:USD pricing varies by region (historically around $75–$125)
Passing Score:700 (on Microsoft scaled score 1000)
Related Certifications:Microsoft Certified Desktop Support Technician (MCDST)
Real Exam Qty:40–60 (typical Microsoft technical exam range)
Exam Duration:90 (approx)
Exam Format:Scenario-based troubleshooting, Multiple choice
Certificate Validity Period:Retired (older legacy exam)
Sample Questions:Microsoft 70-271 Sample Questions
Exam Way:Delivered in testing centers (Prometric/Vue) historically
Pre Condition:Experience with Windows XP Professional and basic networking concepts recommended
Official Syllabus URL:https://learn.microsoft.com/ (archived exam details)

Microsoft 70-271 Exam Syllabus Topics:

SectionObjectives
Networking and Connectivity- Configure and troubleshoot Internet Explorer and remote connections
- Troubleshoot TCP/IP and network issues
Installation and Upgrade of Windows XP- Perform and troubleshoot attended and unattended installations
- Upgrade from previous versions
User and Desktop Environment Configuration- Troubleshoot system startup and logon issues
- Configure user environment and settings
Hardware and Driver Troubleshooting- Configure and troubleshoot storage, display, and I/O devices
- Troubleshoot device drivers
Managing Access and Resources- Manage file and folder access and troubleshooting
- Connect and troubleshoot printers and shared resources

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