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Exam Code: 7004-1

Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

Updated: Jul 29, 2026

Number: 66 Q&As with Testing Engine

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Avaya 7004-1 Exam Overview:

Certification Vendor:	AVAYA
Exam Name:	Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Exam Number:	7004-1
Certificate Validity Period:	Retired
Exam Format:	Multiple Choice, Multiple Answer
Available Languages:	English
Real Exam Qty:	66
Passing Score:	Not publicly disclosed by Avaya
Related Certifications:	Avaya Communication Server 1000 for Avaya Aura Specialist
Exam Duration:	90 minutes
Exam Price:	Varies by country/region (USD pricing not officially published)
Sample Questions:	Avaya 7004-1 Sample Questions
Exam Way:	Delivered through Avaya authorized testing providers at proctored testing centers; this exam has since been retired.
Pre Condition:	No formal prerequisite exam publicly required; experience with Avaya Communication Server 1000 and Avaya Aura environments is recommended.
Official Syllabus URL:	https://www.avaya-learning.com/

Avaya 7004-1 Exam Syllabus Topics:

Section	Objectives
Networking and Routing	- Network configuration 1. Routing, zones, and signaling parameters 2. IP networking and gateway configuration
System Administration and Configuration	- Configuration management 1. User, telephone, and feature administration 2. Dial plan and numbering configuration
Maintenance and Troubleshooting	- Fault diagnosis and recovery 1. Alarm analysis and log interpretation 2. Troubleshooting telephony and network issues
System Upgrades and High Availability	- Upgrade and resiliency features 1. Redundancy, survivability, and backup strategies 2. Software upgrade procedures
Communication Server 1000 Architecture and Maintenance	- Communication Server 1000 platform architecture 1. Hardware and software maintenance concepts 2. System components and deployment models

Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

1. Click the Exhibit button.

A customer requires that Distinctive Ringing on a route be allowed.
Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?

A) RNGO, RNG1, RNG2
B) CRTO, CRT1, and CRT2
C) DFN0, DFN1, and DFN2
D) FNA0, FNA1, and FNA2

2. Click the Exhibit button.

Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?

A) 6
B) 8
C) 9
D) 31

3. In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?

A) ZBD option in the Customer Data block must be configured to PUB.
B) The D1ALPLAN prompt must be configured to PPV.
C) Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
D) The DIALPLAN prompt in CDB must be configured to PUB.

4. Due to Directory Number conflicts in the Communication Server 1000 network, the
customer wants to route calls by Home Location Codes (HLOC) and Location Codes (LOCs).
Consider the following Home Location Codes.
HLOC for system A = 329
HLOC for system B = 429
What LOC should be provisioned for system A?

A) LOC for System A = 49
B) LOC for System A = 429
C) LOC for System A = 329
D) LOC for System A = 3

5. An existing customer upgraded to Communication Server 1000 RIs 7.5 but plans on staying on an H.323 network environment until their key systems in the network get upgraded to SIP. Their last 7.0 system is just now being put into service and you are configuring the H.323 Gateway Properties using Element Manager.
What is the correct entry for the Primary Gatekeeper IP address?

A) Signaling Server T-LAN IP that runs the Gatekeeper application
B) Private domain name field for the Gatekeeper
C) Signaling Server E-LAN IP that hosts the Primary Re-direct Server
D) Node ID assigned to the site where the Call Server is located

Solutions:

Question # 1
Answer: C

Question # 2
Answer: B

Question # 3
Answer: D

Question # 4
Answer: B

Question # 5
Answer: A

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