Avaya 7004 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam |
| Exam Number: | 7004 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Passing Score: | Approximately 65-70% |
| Real Exam Qty: | 50-60 (varies) |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Certificate Validity Period: | 2 years |
| Exam Price: | Varies by region (typically around USD 125–250) |
| Recommended Training: | Avaya Learning Path - CS 1000 Maintenance Training |
| Exam Registration: | Avaya Training & Certification Portal |
| Sample Questions: | Avaya 7004 Sample Questions |
| Exam Way: | Computer-based exam delivered via authorized testing centers or online proctored platforms (e.g., Pearson VUE depending on region) |
| Pre Condition: | Recommended prior experience with Avaya CS 1000 systems and basic telephony/networking knowledge; ACSS foundational certification may be required depending on track. |
| Official Syllabus URL: | https://www.avaya.com/training-certification/ |
Avaya 7004 Exam Syllabus Topics:
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Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/19085
Avaya Aura Maintenance 7004 Exam Certification Path
The Avaya Aura Maintenance 7004 Exam certification path includes only one certification exam.
Topics of Avaya Aura Maintenance 7004 Exam
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Avaya Aura Maintenance 7004 exam dumps will include the following topics:
1. Dialing Plans
- Enable and configure H.323 and SIP Gateway properties on the Call Server.
- Configure the Call Server Database to support ESA.
- Identify the attributes of the Zone Based Dialing.
- Configure IP telephone in Zone Based Dialing.
- Prepare the System for IP Peer Networking.
- Identify, isolate, and correct IP Peer Networking issues.
- Configure the Call Server Database to support the Zone Based Dialing.
- Identify the key components of the IP Peer network.
- Distinguish between types of dialing plans.
2. Networking
- Identify the required network signaling types in a network configuration.
- Validate that the system programming meets the customer requirement.
- Given a network diagram and dialing plan, determine the location codes to be used in the network.
- Given a BARS database output, determine the correctness of the programming to process a call.
- Compare TDM and IP network voice topologies with respect to components, protocols, and functionalities.
- Given a customer's dialing plan, determine the parameters for programming a coordinated dialing plan.
- Given a description of a networking issue, determine what action should be taken to resolve the issue.
- Given programming output, verify that the coordinated dialing plan is properly provisioned.
- Identify the components that comprise an ESN network.
- Given a customer's dialing plan, determine the parameter to be used for the NARS access code.
- Identify the prompts and responses required to provision Automatic On- Net to Off- Net Overflow.
- Define the minimum parameters of the main components of a dialing plan: ESN data block, routing, and digit manipulation.
- Given a customer's dialing plan and routes, determine the parameters that will satisfy the routing.
- Identify the prompts and responses required to provision network signaling.
3. Administration and Maintenance
- Given customer requirements, determine techniques, features and services that restrict user access to system resources.
- Perform basic administration using the appropriate administrative/maintenance overlay (LD) and procedures.
- Describe the Subscriber Manager Database synchronization mechanisms.
- Determine the appropriate procedures to communicate with the system using the CLI or - Element Manager via System Manager/UCM.
- Program routes and trunks using Element Manager or the CLI, and print the appropriate reports to verify the programming.
- Describe the basic functionality of commonly- used user interfaces.
- Describe the steps required to Configure, Generate, Upload, Import and Export Corporate Directory reports.
- Determine the appropriate procedures to add, move, change, or delete telephones or consoles using the CLI and review printouts if applicable, to verify programming.
- Describe the Lists Feature provided with the EM Phones Tool and use the feature to add, delete and import lists.
- Identify the Communication Server 1000 Rls. 7.x hardware and software architecture.
- Develop a dialing plan that meets customer needs, dialing preferences, configuration management, and regional requirements.
The benefit of obtaining the Avaya Aura Maintenance 7004 Exam Certification
- Avaya Aura Maintenance 7004 certified professional will be confident and stand different from others as their skills are more trained than non-certified professionals.
- Avaya Aura Maintenance 7004 Certification is distinguished among competitors.Avaya Aura Maintenance 7004 certification can give them an edge at that time easily when candidates appear for a job interview companies look to note something which individualize the individual to another.
- Avaya Aura Maintenance 7004 Certification has more useful and relevant networks that help them in setting career goals for themselves.Avaya Aura Maintenance 7004 networks provide them with the correct career guidance than non certified generally are unable to get.
- Avaya Aura Maintenance 7004 certified professional have the knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
- Avaya Aura Maintenance 7004 Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
- Avaya Aura Maintenance 7004 Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.


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