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Exam Code: 71801X

Exam Name: Avaya Messaging Support Certified Exam

Updated: Sep 04, 2026

Number: 86 Q&As with Testing Engine

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Avaya 71801X Exam Overview:

Certification Vendor:	Avaya
Exam Name:	Avaya Messaging Support Certified Exam
Exam Number:	71801X
Exam Format:	Multiple-choice, Multiple-response, Scenario-based
Available Languages:	English
Passing Score:	67% (approx. 41/61 or 700/1000)
Certificate Validity Period:	2 years
Exam Price:	$125 USD
Related Certifications:	Avaya Certified Support Specialist (ACSS)
Real Exam Qty:	60–61
Exam Duration:	90 minutes
Recommended Training:	Avaya IX Messaging Administration Documentation Official Avaya Messaging Support Training
Exam Registration:	Pearson VUE Testing Avaya Learning & Certification Portal
Sample Questions:	Avaya 71801X Sample Questions
Exam Way:	Online proctored or onsite at authorized testing centers
Pre Condition:	Recommended: 6+ months hands-on experience with Avaya messaging systems; no mandatory prerequisite exam
Official Syllabus URL:	https://www.avaya.com/en/support/certification/

Avaya 71801X Exam Syllabus Topics:

Topic	Details
Topic 1	Identify language options, and Web Portal capabilities List the steps for a PBX Integration
Topic 2	Identify hardware, software and network specifications List the key features of Avaya Messaging release 11
Topic 3	Introduction and Key Features Describe the Unified Messaging options available
Topic 4	Identify troubleshooting and maintenance issues of Avaya Messaging Describe the steps for an Avaya Messaging solution and Installation
Topic 5	Identify environmental, network, and feature requirements for Avaya Messaging Describe the Avaya Messaging architecture.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22836

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