Avaya 7303.1 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya CallPilot® Implementation Exam |
| Exam Number: | 7303.1 |
| Exam Price: | $125 USD |
| Exam Format: | Multiple Choice, Multiple Select |
| Certificate Validity Period: | 2 years |
| Passing Score: | 67% - 70% (official exact score not disclosed) |
| Related Certifications: | Avaya CallPilot® Maintenance Exam (7304) Avaya Certified Support Specialist - CallPilot |
| Real Exam Qty: | 60 - 68 |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya CallPilot Implementation Official Training |
| Exam Registration: | Pearson VUE Avaya Exam Registration Avaya Learning Center |
| Exam Way: | Proctored: Online via Avaya Learning Center or Onsite at Pearson VUE authorized test centers |
| Pre Condition: | Recommended: 6–12 months hands-on experience with Avaya CallPilot systems; completion of related Avaya official training courses; no mandatory prerequisite exams |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/19082 |
Avaya 7303.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Preparation | 20% | - Software prerequisites and compatibility - Network and telephony integration planning - System architecture and components - Site and hardware requirements |
| Topic 2: Implementation Validation | 15% | - Performance and capacity checks - Functionality testing and verification - Call flow and message delivery validation |
| Topic 3: Installation | 20% | - License activation and setup - Server and software installation procedures - Post-installation verification |
| Topic 4: Configuration & Integration | 30% | - System parameters and basic setup - Network and security settings - Integration with Avaya Communication Manager/PBX - Mailbox and user profile configuration - Feature configuration (voice messaging, auto-attendant) |
| Topic 5: Implementation Troubleshooting | 15% | - Integration and connectivity problems - Common installation and configuration issues - Log analysis and diagnostic tools |









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