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77201X
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Exam Code: 77201X

Exam Name: Avaya IP Office™ Platform Implement Certified Exam

Updated: Aug 31, 2026

Number: 107 Q&As with Testing Engine

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Avaya 77201X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IP Office™ Platform Implement Certified Exam
Exam Number:77201X
Related Certifications:Avaya Certified Implementation Specialist - IP Office Platform (ACIS-7720)
Avaya IP Office Platform Technical Associate Implement (ASTA-7720)
Available Languages:English
Exam Format:Multiple Choice
Real Exam Qty:60-65
Exam Duration:90 minutes
Passing Score:70%
Exam Price:$125 USD
Sample Questions:Avaya 77201X Sample Questions
Exam Way:Online (proctored)
Pre Condition:Recommended: Basic understanding of telephony and IP networking concepts. Prior exposure to Avaya IP Office platform is beneficial.
Official Syllabus URL:https://www.avaya.com/learning/services/certification/

Avaya 77201X Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- User and extension configuration
  • 1. Remote worker setup
  • 2. Hot desking
  • 3. User creation and administration
  • 4. Mobile twinning
- Initial system setup
  • 1. IP Office Web Manager
  • 2. IP Office Manager
  • 3. Basic configuration wizard
Telephony Features and Applications- Call handling and routing
  • 1. Short codes
  • 2. Time profiles
  • 3. Hunt groups
  • 4. Incoming call routes
- Voicemail and messaging
  • 1. Embedded voicemail
  • 2. Voicemail greetings management
  • 3. Voicemail Pro configuration
Networking and Integration- Integration with Avaya ecosystem
  • 1. SIP trunking
  • 2. Avaya Aura integration
  • 3. H.323 networking
- IP networking
  • 1. NAT and firewall traversal
  • 2. Quality of Service (QoS)
  • 3. LAN/WAN configuration
IP Office Platform Architecture and Design- Solution components and deployment models
  • 1. Server Edition
  • 2. Voicemail Pro
  • 3. IP500 V2 control unit
  • 4. One-X Mobile/Portal
- Licensing and capacity planning
  • 1. License types and activation
  • 2. Maximum simultaneous calls
  • 3. VCM card capacity
Troubleshooting and Maintenance- Common issues resolution
  • 1. Registration failures
  • 2. Call quality issues
  • 3. Firmware upgrades
- Diagnostics and monitoring
  • 1. System status monitoring
  • 2. Log analysis
  • 3. Call quality monitoring

Avaya IP Office™ Platform Implement Certified Sample Questions:

Question 1

Which license enables the one-X Portal application for a user?

A. Teleworker
B. All of the above
C. Office Worker
D. Power User


Question 2

Which feature allows an IP Office user to transfer a call to another extension?

A. Call Intrusion
B. Call Pickup
C. Call Transfer
D. Call Park


Question 3

A call is directed to the first hunt group, then it overflows to a second hunt group, and then the call is sent to voicemail. To which mailbox was the call sent?

A. The general sampling mailbox
B. The second hunt group extension group mailbox only
C. The first hunt group mailbox only
D. Both the first and second hunt group user mailboxes


Question 4

Which component is required to support Avaya 9500 series digital phones on IP Office?

A. SIP trunk license
B. Voicemail Pro
C. TCM8 card
D. Phone 8 card


Question 5

Which type of trunk is supported by the IP500 V2 control unit?

A. All of the above
B. SIP Trunks
C. PRI Trunks
D. Analog Trunks


Solutions:

Question 1
Answer: B		Question 2
Answer: C		Question 3
Answer: B		Question 4
Answer: C		Question 5
Answer: A

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