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Certification Paths’ Overview

78200X Avaya IP Office Platform Configuration and Maintenance Exam is a must if you plan to earn the following two certifications: ACSS - Avaya IP Office Platform and ACSS - Avaya IP Office Contact Center. The first one refers to the candidate's ability to diagnose, isolate, and endorse the Avaya IP Office Platform within the Avaya Midmarket Team Engagement Solution at an intermediate to an advanced stage. Consequently, the second mentioned certificate verifies that the candidate has demonstrated proficiency in diagnosing, isolating, and supporting the Avaya IP Office Contact Center as part of the Avaya Midmarket Team Engagement Solution. Note that the associated training for this exam is only available for Avaya Partners, Customers, and Associates.

Certification Path

The Avaya IP Office Platform Configuration and Maintenance certification path include only one 78200X certification exam.

Resources to Prepare for the Exam

There are many study resources available on the Avaya website, including video-based training, instructor-led training, and more. However, it is always a good idea to check out the additional materials provided by third parties that can be easily found on the internet. Here are some suggested books from Amazon to help you prepare for 78200X test:

• Packet Guide to Voice over IP: A system administrator's guide to VoIP technologies [1st Edition] by Bruce Hartpence

  With this book, you will discover all the important concepts of VoIP services. Also, you will get a firsthand look at network data packets from the time the phones turn on to the time they're disconnected. This edition is suitable for professionals looking to improve their skill set in VoIP’s standardized RTP and RTCP transport protocols, video and voice codecs, traditional telephony, SIP, and other related areas. Besides, VoIP Endpoints and technologies is one of the major domains covered in this exam. One more reason to use this book is that each chapter contains a set of structured questionnaires as well as hands-on lab activities.

• Delivering Voice Over IP Networks by Daniel Minoli and Emma Minoli

  This guide contains up-to-date information about signaling protocol advancements, second-generation switching, and the growth of non-switched alternatives, as well as lessons learned from implementation. Furthermore, the book covers network architectures used to support VoIP, efficiency, and voice quality considerations, as well as compression and integration methods for IP transmissions in detail. With it, you will not just boost your knowledge but will gain an understanding of how to apply these concepts as well.

• How to Start a VoIP Business: A Six-Stage Guide to Becoming a VoIP Service Provider [1st Edition] by Vilius Stanislovaitis

  This guide will teach you how to launch services like SIP trunking, call shops, call origination, and mobile VoIP, among the rest. By going through it, you will also learn more about how VoIP is regulated in different countries, infrastructure for VoIP businesses, VoIP termination providers, and how to properly launch, adjust, and grow your VoIP business. This book will undoubtedly assist you in improving your knowledge of the exam topics and sharpening your VoIP skills.

• SIP: Understanding the Session Initiation Protocol, Fourth Edition [4th Edition], by Alan B. Johnston

  This book demonstrates how SIP can be used to offer telecommunication feature sets in a highly scalable and cost-effective manner, assisting practitioners in the design of next-generation networks and the development of new applications and software stacks. SIP as a key component in the Internet multimedia conferencing architecture, request and response messages, devices in a typical network, types of servers, and SIP headers are among the other topics covered.

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22213

The benefit in Obtaining the 78200X Exam Certification

• 78200X Exam has more useful and relevant networks that help them in setting career goals for themselves. Avaya IP Office Platform Configuration and Maintenance networks provide them with the right career direction than non certified usually are unable to get.
• Avaya IP Office Platform Configuration and Maintenance Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
• Avaya IP Office Platform Configuration and Maintenance Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
• Avaya IP Office Platform Configuration and Maintenance have the knowledge to use the tools to complete the task efficiently and cost-effectively than the other non-certified professionals lack in doing so.
• Avaya IP Office Platform Configuration and Maintenance Certification is distinguished among competitors. Avaya IP Office Platform Configuration and Maintenance certification can give them an edge at that time easily when candidates appear for a job interview employers seek to notify something which differentiates the individual to another.
• Avaya IP Office Platform Configuration and Maintenance will be confident and stand different from others as their skills are more trained than non-certified professionals.