Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Exam Duration: | 45 minutes |
| Available Languages: | English |
| Exam Price: | $125 USD |
| Real Exam Qty: | 30 |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice |
| Related Certifications: | ASTA-7720 Avaya IP Office Platform Technical Associate Implement |
| Recommended Training: | Avaya IP Office training programs |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online proctored exam (remote) |
| Pre Condition: | Recommended prerequisite: Avaya IP Office Platform Technical Associate Implement (ASTA-7720) |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Call Flow Configuration and System Monitoring | - ARS short codes and routing control - SIP line behavior and en bloc dialing - Incoming Call Routes (ICR) and call handling - System Status Application (SSA) usage |
| Topic 2: System Status, Troubleshooting, and Alarm Management | - System Status Application monitoring - VoIP troubleshooting (latency, jitter, lag) - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools |
| Topic 3: Data Backup, Restoration, and System Upgrades | - Backup strategies and procedures - Upgrade planning and execution - System restoration and recovery processes |
| Topic 4: Understanding of Avaya IP Office Platform and Security Administration | - Security administration and service users - Session Border Controller and SIP security concepts - Core platform components and architecture |
| Topic 5: Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark - System logging and event analysis |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. Time profiles can be used to automate a customer out-of-hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.
To allow the customer to set or clear the time profile, what can you create?
A) Hunt Group
B) Time Profile
C) Short Code
D) Directory Number
2. Using the Upgrade selection from Manager, File-Advanced-Upgrade, assuming all passwords have been set, and all security settings are left at the default values, which account is required when upgrading Avaya IP Office™ 500V2?
A) System
B) Manager
C) Administrator
D) Security
3. Where can password rules and complexities be set for Users?
A) From the Manager application go to Advanced > Security Settings and open General Settings
B) From the Web Manager, go to Call Management > Security.
C) From the Manager application open your system configuration and select a user in the Users section and open the Security tab
D) From the User Portal go to settings and change the security settings
4. If a 4-port expansion card is added to the IP Office 500 V2, what is the maximum number of expansion units that the IP Office can support?
A) 8
B) 14
C) 10
D) 12
5. When creating a Short Code for connecting to a start point in Voicemail Pro modules, which Short Code feature should be utilized?
A) Voicemail On
B) Voicemail Off
C) Voicemail Call
D) Voicemail Collect
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: D |


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