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100% Nortel 920-326 Guaranteed Success With Testing Engine

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Exam Code: 920-326

Exam Name: Nncds-symposium contact center poftfolio

Updated: Jul 19, 2026

Number: 73 Q&As with Testing Engine

920-326 Free Demo download

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Nortel 920-326 Exam Overview:

Certification Vendor:	Nortel Networks
Exam Name:	Symposium Contact Center Portfolio
Exam Number:	920-326
Available Languages:	English
Related Certifications:	NNCSS NCSE Symposium Contact Center Track
Certificate Validity Period:	2 years
Exam Price:	USD 125 - 150
Real Exam Qty:	73 - 78
Passing Score:	70% - 75%
Exam Duration:	90 minutes
Exam Format:	Multiple Choice
Recommended Training:	Nortel Official Training (legacy)
Exam Registration:	Registration (historical)
Sample Questions:	Nortel 920-326 Sample Questions
Exam Way:	Proctored testing centers (Pearson VUE / Prometric); exam no longer actively offered
Pre Condition:	Basic knowledge of Nortel telephony and contact center systems; no mandatory prerequisites
Official Syllabus URL:	Not available (Nortel certification program discontinued)

Nortel 920-326 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Contact Center Design & Sizing	25%	- Capacity planning and traffic engineering - Scalability and redundancy design - Hardware and software requirements
Topic 2: Symposium Contact Center Architecture & Components	25%	- System overview and portfolio positioning - Network and telephony integration - Server and software components
Topic 3: Deployment & Maintenance Concepts	10%	- Troubleshooting fundamentals - Installation and configuration overview
Topic 4: Integration & Interoperability	15%	- Integration with Meridian/CS1000 systems - CTI and third-party application interfaces
Topic 5: Features & Functionality	25%	- Call routing and distribution - Reporting and management interfaces - Agent and supervisor tools

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