McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams
My Cart (0)  

100% Nortel 920-447 Guaranteed Success With Testing Engine

Exam Code: 920-447

Exam Name: Nncse-contact center exam

Updated: Sep 10, 2026

Number: 50 Q&As with Testing Engine

920-447 Free Demo download

PDF Version Demo PC Test Engine Online Test Engine

Already choose to buy "APP"

Price: $49.99 
Get real 920-447 exam questions as your practice reference, and pass your test with our valid and updated 920-447 exam engine.

Exam IntroProduct ScreenshotsFAQ

Nortel 920-447 Exam Overview:

Certification Vendor:Nortel
Exam Name:NNCSE-Contact Center Exam
Exam Number:920-447
Available Languages:English
Exam Format:Multiple Choice
Related Certifications:NNCSE (Nortel Networks Certified Support Engineer) - Contact Center
Sample Questions:Nortel 920-447 Sample Questions
Exam Way:Historically delivered through authorized Nortel/Pearson VUE testing centers (onsite).
Pre Condition:No publicly documented prerequisite was identified; the exam was intended for engineers supporting Nortel Contact Center solutions and related NNCSE certification tracks.
Official Syllabus URL:https://app97.nortelnetworks.com/cgi-bin/teds/cs/maintc.jsp?category=12&level=2&subcategory=12

Nortel 920-447 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- Support Operations
  • 1. Fault isolation and recovery procedures
  • 2. System diagnostics
  • 3. Performance optimization
  • 4. Alarm and log analysis
Installation and Configuration- Implementation
  • 1. Agent and supervisor configuration
  • 2. Server installation
  • 3. Queue and skillset configuration
  • 4. Application and database configuration
Contact Center Solution Architecture- System Architecture
  • 1. Integration with Communication Server platforms
  • 2. Server and client architecture
  • 3. Contact Center solution components
  • 4. Network topology considerations
Solution Design and Planning- Planning
  • 1. High availability and redundancy
  • 2. Deployment planning
  • 3. Capacity planning
  • 4. Hardware and software requirements
Call Routing and Contact Management- Routing Features
  • 1. Workflow and scripting concepts
  • 2. Skill-based routing
  • 3. Reporting and monitoring functions
  • 4. Call routing strategies

Frequently Asked Questions

1. What kinds of study material ITBraindumps provides?

Test engine: study test engine can be downloaded and run on your own devices. Practice the test on the interactive & simulated environment.
PDF (duplicate of the test engine): the contents are the same as the test engine, support printing.

2. How long can I get the products after purchase?

You will receive an email attached with the 920-447 study material within 5-10 minutes, and then you can instantly download it for study. If you do not get the study material after purchase, please contact us with email immediately.

3. Can I get the updated products and how to get?

Yes, you will enjoy one year free update after purchase. If there is any update, our system will automatically send the updated study material to your payment email.

4. What's the applicable operating system of the test engine?

Online test engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online test engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
PC test engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs

5. How does your testing engine works?

Once download and installed on your PC, you can practice test questions, review your 920-447 questions & answers using two different options 'practice exam' and 'virtual exam'.
Virtual Exam - test yourself with 920-447 exam questions with a time limit.
Practice exam - review 920-447 exam questions one by one, see correct answers.

6. How often do you release your products updates?

All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.

7. Do you have any discounts?

We offer some discounts to our customers. There is no limit to some special discount. You can check regularly of our site to get the coupons.

Contact US:  
 [email protected]  Support

Free Demo Download

Money Back Guarantee

We are confident about the products and aim to help you pass with ease. In case of failure, we will provide a no hassle full money back guarantee for the purchasing fee.

Popular Vendors
Adobe
Alcatel-Lucent
Avaya
BEA
CheckPoint
CIW
CompTIA
CWNP
EC-COUNCIL
EMC
EXIN
Hitachi
HP
ISC
ISEB
Juniper
Lpi
Network Appliance
Nortel
Novell
all vendors

985 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)

A lot of new questions. Still valid 920-447 dump. Tested out today, and was extremely prepared, did not even come close to failing.

Alice

Alice     5 star  

The best pathway I have ever seen is 920-447 exam preparatory guide.

Ruby

Ruby     4.5 star  

These 920-447 exam dumps are very valid. I passed my 920-447 exam after using them for practice.

Marico

Marico     5 star  

Once I failed to pass 920-447 exam at my own, I came up with an idea to get little support from latest Itbraindumps 920-447 certification exam dumps. now i passed because of this dump

Dylan

Dylan     4 star  

You are the best. Your study guide for 920-447 exams is very valid. I passed it easily. Thank you, Itbraindumps.

Valentina

Valentina     4.5 star  

The service was pretty excellent, and they give me lots of advice during buying 920-447 exam materials , really appreciate!

Buck

Buck     4 star  

wow, great 920-447 real exam questions from Itbraindumps.

Barlow

Barlow     4 star  

I have finished my 920-447 exam just now. Luckily, most of the questions in my exam are from your study materials. Perfect! Thank you, Itbraindumps!

Sid

Sid     4.5 star  

Passing the 920-447 exam was a tough job, after all a rating of 5/5 in terms of difficulty is not a folk tale, but by the help of the Itbraindumps study guides and other helpful material online my task was made easy. Thanks.

Stephanie

Stephanie     5 star  

Is this still valid exam questions , i passed the dump and got pretty high score

Elvira

Elvira     4 star  

Since the exam cost is high, I want to pass at first trial, I buy this dumps. Yes ,right choise. Pass exam easily.

Dick

Dick     4 star  

Hi guys, this 920-447 exam dump is valid. I just passed with a high score and it felt so good when you knew all of the questions.

Claire

Claire     5 star  

passed it with high score and get this certified, which help me aquire a better position in my present job.

Morton

Morton     5 star  

I took my 920-447 test recently and had like 90% of questions from 920-447 exam dumps. It is more than enough to pass.

Rod

Rod     4 star  

The 920-447 study guide helped a lot on my way to success and it is a great reference material. I believe you should pass as well.

Norton

Norton     5 star  

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Why Choose ITbraindumps Testing Engine
 Quality and ValueITbraindumps Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
 Tested and ApprovedWe are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
 Easy to PassIf you prepare for the exams using our ITbraindumps testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
 Try Before BuyITbraindumps offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.