Nortel 920-458 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | CSE- CallPilot Rls.4.0 Unified Messaging |
| Exam Number: | 920-458 |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Related Certifications: | Nortel Certified Support Specialist (NCSS) |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | Retired (No longer issued) |
| Passing Score: | 70% |
| Real Exam Qty: | 58-70 |
| Exam Price: | Retired / Not available |
| Recommended Training: | Nortel CallPilot 4.0 Official Documentation |
| Exam Registration: | Nortel Training & Certification (Archived) |
| Sample Questions: | Nortel 920-458 Sample Questions |
| Exam Way: | Onsite at authorized test centers (when active) |
| Pre Condition: | Relevant Nortel entry-level certifications or equivalent experience; exam retired since ~2012 |
| Official Syllabus URL: | https://en.wikipedia.org/wiki/Nortel_Certified_Technology_Specialist |
Nortel 920-458 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: CallPilot 4.0 System Overview | 20% | - System Requirements and Specifications - Architecture and Components - Deployment Models |
| Topic 2: Maintenance and Troubleshooting | 20% | - System Administration - Backup and Recovery - Monitoring and Diagnostics - Fault Resolution |
| Topic 3: Installation and Configuration | 25% | - Server and Software Installation - Network Integration - Integration with PBX Systems - Mailbox and User Setup |
| Topic 4: Unified Messaging Features | 25% | - Web and Telephone User Interface - Voice Messaging - Email and Fax Integration - Auto-Attendant and Call Routing |
| Topic 5: Security and Performance | 10% | - Performance Optimization - Security Settings |


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