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920-481
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Exam Code: 920-481

Exam Name: CallPilot ris.5.0 Unified Messaging

Updated: Jul 24, 2026

Number: 55 Q&As with Testing Engine

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Nortel 920-481 Exam Overview:

Certification Vendor:Nortel
Exam Name:CallPilot Rls.5.0 Unified Messaging
Exam Number:920-481
Exam Price:Retired, originally ~$125–$149 USD
Certificate Validity Period:3 years
Exam Duration:90 minutes
Related Certifications:920-482 CallPilot Rls.5.0 Networking, Upgrades & Troubleshooting
920-183 CallPilot Rls.5.0 System Administrator
Passing Score:70-75%
Real Exam Qty:55-67
Available Languages:English
Exam Format:Multiple Choice, Scenario-based
Recommended Training:NTC3222505 CallPilot Rls.5.0 Unified Messaging Course
Exam Registration:Originally Pearson VUE / Prometric
Sample Questions:Nortel 920-481 Sample Questions
Exam Way:Originally delivered via authorized test centers; RETIRED since November 30, 2010
Pre Condition:Basic knowledge of Nortel CS1000 and CallPilot systems; no mandatory prerequisite exam
Official Syllabus URL:Retired, original site no longer available

Nortel 920-481 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Licensing & Administration5%- System reports and diagnostics
- License management and capacity planning
Topic 2: CallPilot Rls.5.0 Architecture & Components25%- Unified Messaging core features
- Integration with CS1000 PBX and IP networks
- System hardware and software components
Topic 3: Maintenance & Troubleshooting20%- System monitoring and logs
- Backup, restore, and database management
- Common issues and resolution
Topic 4: Unified Messaging Features & Services25%- Message security and access control
- Voice mail, fax, and email integration
- Message delivery, notification, and storage
- Auto attendant and call routing
Topic 5: Installation & Configuration25%- Server installation and initial setup
- Network and telephony integration
- Mailbox and user account setup
- CallPilot Manager configuration

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