SAP C_C4H225_11 Exam Description:
The "SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation" certification exam verifies that the candidate has the fundamental and core knowledge required for the technology consultant profile. This certificate proves that the candidate has an overall understanding and can implement the knowledge practically in projects to contribute to the success of the planning and implementation phases in a mentored role. Previous project experience is not necessarily a prerequisite to pass this exam.
C_C4H225_11 Exam Certification Details:
| Level: | Associate |
| Exam: | 80 questions |
| Sample Questions: | SAP C_C4H225_11 Exam Sample Question |
| Cut Score: | 71% |
| Languages: | English |
| Duration: | 180 mins |
SAP C_C4H225_11 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation |
| Exam Number: | C_C4H225_11 |
| Passing Score: | 63% |
| Available Languages: | English |
| Real Exam Qty: | 80 - 82 |
| Certificate Validity Period: | 5 years |
| Exam Price: | ≈$250 USD / €220 EUR |
| Exam Format: | Scenario-based, Multiple Choice |
| Exam Duration: | 180 minutes |
| Recommended Training: | SAP Learning Journey: Implementing SAP Emarsys Customer Engagement |
| Exam Registration: | SAP Training & Certification Shop Pearson VUE SAP Exam Registration |
| Sample Questions: | SAP C_C4H225_11 Sample Questions |
| Exam Way: | Online proctored (OnVUE) or in-person at Pearson VUE test centers |
| Pre Condition: | Basic knowledge of SAP Emarsys Customer Engagement and marketing automation concepts; no mandatory prerequisites |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h225_11-sap-certified-technology-associate---sap-emarsys-customer-engagement-implementation-g/ |
SAP C_C4H225_11 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Campaign Management > 12% | Explain VCE, ESL, CRM ads, Mobile Engage push and In app, Automations (AC and Interactions) Open Time content, Web Channel, Predict, SMS. |
| Data Collection and Contact Management > 12% | Explain Contact management, Smart Insight, Web Extend, Relational Data, SI onboarding, Magento onboarding. |
| Data Integrations Advanced > 12% | Explain SAP Emarsys Customer Engagement API, platform integrations, product data integration, sales data onboarding. |
| Product Overview 8% - 12% | Explain how the Strategic Dashboard helps measure the impact of marketing campaigns, how to categorize the customer base based on value, what Tactics are used for. Explain the basics of contact segmentation, what channels are availabe for marketing users. What kind of ecommerce integrations are available? What are product recommendations for? What are the ways to measure results? Trend reporting, bounce management, allowlists, User management. |
| Account Creation and Settings > 12% | Describe DNS settings, SSL certificates, Email channel setup and compliance, account security settings |
| Analytics and Insights 8% - 12% | Describe Analytics and Revenue Analitics, Channel Analytics. |


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