SAP C_C4H410_01 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C_C4H410_01 |
| Exam Format: | Multiple choice, Multiple response |
| Available Languages: | English |
| Passing Score: | 65% |
| Exam Duration: | 180 minutes |
| Certificate Validity Period: | No fixed expiration; subject to SAP certification 'Stay Current' policy and product release updates |
| Related Certifications: | SAP Customer Experience Certifications SAP Certified Application Associate - SAP Sales Cloud |
| Real Exam Qty: | 80 |
| Exam Price: | USD 550 (may vary by region) |
| Recommended Training: | SAP Learning Journey - SAP Sales Cloud SAP Sales Cloud Overview Training |
| Exam Registration: | Exam Detail Page (C_C4H410_01) SAP Training Certification Portal |
| Sample Questions: | SAP C_C4H410_01 Sample Questions |
| Exam Way: | Online proctored or authorized test center |
| Pre Condition: | No mandatory prerequisites, but SAP recommends basic knowledge of CRM and SAP Sales Cloud fundamentals |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911-g/ |
SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Configuration and Extensibility | - UI adaptation and extensions - Business configuration |
| Analytics and Reporting | - Sales reporting and dashboards - Key performance indicators |
| Integration and Data Exchange | - Integration with SAP ERP / S/4HANA - Data migration concepts |
| Opportunity and Sales Management | - Forecasting and pipeline management - Lead to opportunity lifecycle |
| SAP Sales Cloud Overview | - System architecture and positioning - Key business processes in SAP Sales Cloud |
| Master Data Management | - Product and pricing basics - Account and contact management |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question #1
Your customer wants to set up pricing in SAP Hybris Cloud for Customer. What must you do to perform internal pricing?
There are 2 correct answers to this question.
Response:
A. Enable business scoping.
B. Maintain product lists.
C. Maintain price lists and discount lists.
D. Maintain payment terms.
Question #2
What must you define to enable upsell and downsell product recommendations in sale quotes?
Please choose the correct answer.
Response:
A. Product groups
B. Product categories
C. Product hierarchies
D. Product lists
Question #3
Which of the following objects deliver a default approval process?
There are 3 correct answers to this question.
Response:
A. Ticket
B. Appointment
C. Campaign
D. Opportunity
E. Visit
Question #4
Which features are available when you create a sales forecast?
There are 2 correct answers to this question.
Response:
A. Multi-dimensional rules
B. Multi-level overrides
C. Multi-level categorization
D. Multi-dimensional forecasting
Question #5
You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
Please choose the correct answer.
Response:
A. Parties involved
B. Buying center
C. Sales team
D. Influencer map
Solutions:
| Question #1 Correct Answer: A,C | Question #2 Correct Answer: D | Question #3 Correct Answer: A,C,D | Question #4 Correct Answer: B,D | Question #5 Correct Answer: B |


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