PDF Version DemoSAP CRM Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books | Weighting |
|---|---|---|
| SAP CRM Business Scenarios | Describe SAP CRM Marketing, SAP CRM Sales, SAP CRM Service and SAP CRM Analytics. TCRM10 OR SAPCRM | 8% - 12% |
| SAP CRM Interaction Channels | Describe SAP CRM Channel Management, SAP CRM Field Applications and SAP CRM Interaction Center TCRM10 OR SAPCRM | > 12% |
| SAP CRM Technology & Integration | Describe SAP CRM Solution - Foundation & Architecture, SAP NetWeaver Fundamentals TCRM10 OR SAPCRM, CR100 | > 12% |
| SAP CRM Basic Functions | Describe CRM Billing, partner processing, actions and pricing fundamentals TCRM20 OR CR100 | > 12% |
| SAP CRM Transactional Processing | Describe Activity management and transactional processing TCRM20 OR CR100 | 8% - 12% |
| CRM User Interface | Describe CRM user interface TCRM20 OR CR580 | > 12% |
| SAP CRM Master Data | Describe Business partners, organizational management and product master TCRM10 OR CR100 | > 12% |
| CRM Middleware | Describe CRM Middleware, Data Exchange with R/3 Backend TCRM20 OR CR500 | 8% - 12% |
SAP C_TCRM20_73 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 |
| Exam Number: | C_TCRM20_73 |
| Passing Score: | 63% |
| Real Exam Qty: | 80 |
| Exam Format: | Multiple choice, Multiple response |
| Exam Duration: | 180 minutes |
| Available Languages: | English |
| Certificate Validity Period: | Valid until retired |
| Exam Price: | USD 550 |
| Recommended Training: | CR100 - SAP CRM Customizing Fundamentals TCRM20 - SAP CRM Fundamentals II TCRM10 - SAP CRM Fundamentals I |
| Exam Registration: | Pearson VUE SAP Training Shop |
| Sample Questions: | SAP C_TCRM20_73 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended basic knowledge of SAP CRM and completion of TCRM10, TCRM20 or equivalent training |
| Official Syllabus URL: | https://training.sap.com/certification/c_tcrm20_73-sap-certified-application-associate---crm-foundation-with-sap-crm-70-ehp3-g/ |
SAP CRM Certification Exam Details:
| Exam Name | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 |
| Exam Code | C_TCRM20_73 |
| Number of Questions | 80 |
| Level | Associate |
| Exam Price | $550 (USD) |
| Passing Score | C_TCRM20_73 - 63% |
| Sample Questions | SAP CRM Certification Sample Questions |
| Schedule Exam | SAP Training OR Pearson VUE |
| Duration | 180 mins |
| Reference Books | TCRM10, TCRM20 |
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