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Exam Code: GCX-SCR

Exam Name: Genesys Cloud CX: Scripting Certification

Updated: Aug 16, 2026

Number: 62 Q&As with Testing Engine

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Genesys GCX-SCR Exam Overview:

Certification Vendor:	Genesys
Exam Name:	Genesys Cloud CX: Scripting Certification Exam
Exam Number:	GCX-SCR
Real Exam Qty:	50-70
Certificate Validity Period:	2 years
Passing Score:	65%-70%
Related Certifications:	Genesys Cloud CX Professional Certification
Available Languages:	English
Exam Price:	$580 USD
Exam Format:	Multiple Choice, Scenario-Based, Drag and Drop
Exam Duration:	90-120
Recommended Training:	Genesys Cloud: Designing and Managing Scripts
Exam Registration:	Genesys Certification Portal Kryterion Webassessor
Sample Questions:	Genesys GCX-SCR Sample Questions
Exam Way:	Online proctored or onsite testing center
Pre Condition:	Basic knowledge of Genesys Cloud CX platform; Genesys Cloud CX Professional Certification recommended
Official Syllabus URL:	https://beyond.genesys.com/explore/course/genesys-cloud-cx-scripting-certification

Genesys GCX-SCR Exam Syllabus Topics:

Topic	Details
Topic 1	Actions in Scripts: This section of the exam covers candidates' skills with scripts that allow for specific operations to be carried out during a customer interaction. Users must understand how to configure secure pause actions, set screen pop data actions, and invoke secure flows.
Topic 2	Overview of Scripting: In this section, the focus is given to scripting in Genesys Cloud which involves various fundamental design tasks essential for building effective customer interactions.
Topic 3	Variables in Scripts: Variables are a critical aspect of scripting in Genesys Cloud. This section covers adding script variables for creating dynamic content in scripts. Additionally, users need to understand the difference between input and output variables to handle data flow within the script effectively.
Topic 4	Script Editor Interface: This section covers familiarity with the layout and various components of the editor that is essential for efficient script development.
Topic 5	Script Management: In this section, focus is given to script management which involves ongoing tasks such as editing and deleting scripts as necessary.

Reference: https://beyond.genesys.com/explore/course/genesys-cloud-cx-scripting-certification

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