PDF Version DemoHP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Exam Format: | Multiple Choice Questions (MCQ) |
| Available Languages: | English |
| Real Exam Qty: | 62-72 |
| Exam Duration: | 60 minutes |
| Recommended Training: | HP Learning Center / HP Sales Training Resources |
| Exam Registration: | HP Certification Portal / Pearson VUE |
| Sample Questions: | HP HP2-B102 Sample Questions |
| Exam Way: | Online, web-based, timed exam delivered via HP certification platform (Pearson VUE or HP learning portal) |
| Pre Condition: | No formal prerequisites required; basic knowledge of IT or printing solutions recommended. |
| Official Syllabus URL: | https://www.pearsonvue.com/us/en/hpi.html |
HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Printing solutions and services | - Security and document workflow
|
| Customer solutions positioning | - Competitive positioning
|
| Imaging and Printing Fundamentals | - HP imaging and printing portfolio overview
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question #1
What does the HP Embedded Web Server do?
A. shows end users all devices that are available for printing
B. enables users to access and manage imaging and printing devices remotely
C. automatically notifies the IT department every time an imaging or printing device is used
D. orders supplies automatically
Question #2
Why are up-selling and cross-selling beneficial to a channel partner?
A. They are the only processes that allow the partner multi-vendor sales versus single-vendor sales.
B. For every HP color printer sold using a cross-sell technique. HP provides an additional 10% discount on the hardware.
C. They typically involve a higher value product leading to higher profits
D. They allow the partner higher profits in combination with faster sales cycles.
Question #3
Which imaging and printing process is becoming less important because of the capability to produce digital content?
A. emailing
B. stapling
C. copying
D. scanning
Question #4
What is the purpose of up-selling?
A. to sell additional, third-party solutions
B. to sell accessories
C. to sell on-site services
D. to sell higher value products by series, family, or category
Question #5
What is an advantage of a contractual sale?
A. It requires the lowest time investment of all sales methods
B. It involves only the sales person and the IT manager
C. It has higher margin potential than other sales methods
D. It has a short cycle,
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: D | Question #3 Correct Answer: D | Question #4 Correct Answer: D | Question #5 Correct Answer: C |
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